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Redeploying SEP clients using third party tool
I need a solution HiWe are redeploying SEP client installer for both x86 and x64 using a thrid party tool (Tivoli Endpoint Manager Client Deploy Tool) and the success rate of deployment is not that...
View ArticleClients GUP status is still false
I need a solution Dears,I have a situation where I configured multiple GUP list by creating a rule that match by IP address and added in the list the IP addresses of the machines that should be acting...
View ArticleFusion 2 bases SEPM
I need a solution Bonjour,J'ai 2 serveurs physiques SEPM 12.1.5. (serveur A et serveur B) sous Windows 2003 avec chacun leur base de clients distinctesJ'ai crée une machine virtuelle sous Windows 2016...
View ArticleReport on unknown device failures
I need a solution Hello. We've just migrated to Symantec from McAfee and are in the process of deploying clients, so am quite new to Symantec. I've enabled 2 machines (one on each of our subnets) as...
View ArticleCreate exception based on hash or filename without file path
I need a solution Hi,we are wondering if we can create an exception for files which is based on hash value but ignores file path.When adding a file through risk log or application learning, the...
View ArticleNO UPDATE ON SEP 14 CLIENTS FROM SEPM
I need a solution Hi All,Here is the issue i'm facing. i have upgraded sepm et clients to version 14 but no update definitions coming.When i lauch liveupdate it says no virus definitions found.Thanks...
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Getting Symantec Agent to install on 64-bit linux systems.
I need a solution Hello Symantec Team, We purchased Symantec EP ( version 14 Mp2) with high hopes that it would be a smooth roll out. We have lot of 64bit Ubuntu Linux systems. The issue that we ran...
View ArticleSEPM: Migration to new server with new IP address
I need a solution Hey guys,What's the best approch for this? We need to migrate our SEPM to a new server bu we can' reuse the same IP address, how can we do this? Also we are using SQL Server for the...
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SEP Manager will not start when SEPM API Service is started
I need a solution Hello,I have upgrade my test server. I did not have issue during upgrade, all steps was the same like in previous upgrades. Unfortunately, after upgrade I found an issue. My Manager...
View ArticleBlocking CCleaner
I need a solution Does anyone have any ideas for managing this with SEP 12.7.x? They want to block download of CCleaner all versions. 0
View ArticleIssues with Doscan.exe on 12.1.6
I need a solution Our apps team is trying to develop a process that will execute a doscan on a file when it is dropped to a specific folder on a server. They need the process to run and then when it...
View ArticleSEP 12.x query
I need a solution Hi, I am using SEP12.0 in my environment. its support expired 2015. can i go for version upgrade? or go for new licenses. 0
View ArticleHow to get email notifications from Symantec Endpoint when insert USB on...
I need a solution Hi,I would like to get email notifications from Symantec Endpoint when insert USB on client in group "allow to insert USB"For client in group "Block USB" I set on "Monitors"...
View ArticleSEP: Lightningsand.cfd on USB Device
I need a solution Hi,one of our customers is facing the following issue. When they're running a software that tries to sync files from a USB device, SEP automatically creates a file called...
View ArticlePolicy Bypasses on IPv6
I need a solution Hi,We use IPv4 manual IPs, When a client(12.1.6 MP8) tick(select) the checkbox (under local area connection settings) IPv6 : then the result is policy applied to the client simply...
View ArticleLocal profile folder cannot be deleted due to Symantec Endpoint Protection
I need a solution Hello, I have a Windows Server 2008 R2 SP1 production environment with Citrix User Profile Management installed. On these servers we are running Symantec Endpoint Protection version...
View ArticleCan't update from 14.0 MP1 to MP2
I need a solution I'm trying to update my 14.0 MP1 installation as usual, by running the downloaded installer. It asks if i want to update, asks if i want to do DB backup and then it starts updating....
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Importing jdb file on SEPM: nothing happens
I need a solution I have a SEPM server on an air-gapped network. I've been updating it via a LiveUpdate Administrator server which could connect to the Internet, but now that's become unavailable.When...
View Articleissue upgrading management server from 12.1 to 14 mp2
I need a solution management server running on windows 2008 server.currently on symantec endpoint protection 12.1 ru6 MP5, wanting to upgrade to latest version, 14.0 MP2first step is to upgrade the...
View ArticleInternet Explorer 11 fail to launch
I need a solution Just a heads up, we ran into an issue with a handful of Windows 7 x64 workstations with the upgrade from SEPM 12.1 to SEPM14.0 MP2.Installing the SEP14 client, IE fails to launch....
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