Hello Symantec Team,
We purchased Symantec EP ( version 14 Mp2) with high hopes that it would be a smooth roll out. We have lot of 64bit Ubuntu Linux systems. The issue that we ran into is what is described in this tech article : https://support.symantec.com/en_US/article.TECH228118.html
All of our 64bit linux systems already have libc6 & libstdc++6 installed by default. There is a heavy dependency of these 2 libraries on our project applications & to the functioning of the OS as a whole. I am sorry, but does Dev team assume that it is that easy to just remove off libc6:64 bit & replace them with libc:32 bit ? Our case is no different than any other customer or end user who have either a web application or some other application installed on their 64bit linux systems which make use of libc6 & libstdc++6.
Pls see below attachment. Just as an example, If we try to remove libc6:amd64 from an existing 64bit system, the system warns us that it will have to further remove all those packages that are dependant on libc6 as well. This will technically make our system unusable if we were to proceed. I have a tech support ticket open but i am pretty sure there won't be any immediate fix & most likely i would be told to submit a feature request which can take months.
Is anybody else in the same boat as us ? Any advise will be appreciated.
Thanks,
Neeraj Shah
CyberSecurity Engineer