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SEP: Lightningsand.cfd on USB Device

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I need a solution

Hi,

one of our customers is facing the following issue. 

When they're running a software that tries to sync files from a USB device, SEP automatically creates a file called Lightningsand.cfd on the device which causes the sync job to fail. The software is not able to exclude certain file extensions. Is there any way to fix this?

Thanks!

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