Is there a single file size limitation for SEP 12.1.6MP3 san job?
I need a solution Hi, I got an question from customer regarding the single file size limitation for SEP 12.1.6 scan job.For example, if user have a 100GB single file, can SEP scan this?The latest AV...
View ArticleSEPM installation automation
I need a solution I have a compute stack (up to 42 servers - some clients are RHEL, some are Windows Server) where we also setup a SEPM in that stack (as it will ship as a set to a customer). There...
View ArticleLinux upgrade to 12.1.6
I need a solution hi,i would to find out whether it is possible to upgrade an existing Linux client on 12.1.5 to the latest version 12.1.6 from SEPM console? 0
View ArticleDelta Files are Corrupt
I need a solution I came in this morning to bandwidth issues at our remote locations and after some initial troubleshooting determined that SEP was pushing out full definition packages to each of our...
View ArticleSEP Client status report
I need a solution Hi All,My Infra details: we have total 500+ Client machines.SEP version: 12.1.6 MP2.Issue: we are unable to fetch the report with client machine serial numbers.We are changing...
View ArticleExplanation of Disabled PC Vs disabled icon
I need a solution Hello - please see my attachment. I am trying to find out what exactly the down arrown with red circle with an X in it means vs. the list of disabled PCs given on the home page.it...
View ArticleConnecting SEP Server to Multiple VLANs
I need a solution We need to add an additional network interface to our SEP server so that it will have a connection to another VLAN on our network. This is for another service it runs unrelated to...
View ArticleProblem in Installation & Uninstallation
I need a solution Hi;I have tried to install Endpoint Protection on a client with OS: Server 2008 R2 Standard x64 with Intel Xeon E5520 & 13GB RAM.When I try to run the client, I'm getting the...
View ArticleApplication Control - Notify user option not working
I need a solution Hello,I configured Application Control rule on one test machine. SEP client and SEPM are version 12.1 RU6 MP3. The rule is working as expected, however I also selected the option...
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SYMANTEC TAMPER PROTECTION ALERT - LTSVC.EXE
I need a solution Hi SYMANTEC TAMPER PROTECTION ALERT adds an error to the Windows events every two hours. I have tried to create group exceptions in SEPM (screenshot 1) and local exceptoin in SEP...
View ArticleSEPM Installation on SCCI(Backup) server?
I need a solution Hi,I wanted to know if i can install sepm on the same server as my backup server?Thank you! 0 1456736815
View ArticleScheduled Scan running several days, then suspended
I do not need a solution (just sharing information) Scheduled scan on practically all of our Windows Servers lasts a couple of days and is then suspended. 0
View ArticleEnhancement Request : System Lockdown
I need a solution There isn’t any filter option about System Lockdown in Monitoring Application Control Logs.Currently System Lockdown can be assigned only to groups.It can't be applied in Location...
View ArticleLarge Definition files
I need a solution On an unmanaged client that has only antivirus component installed, abnormally large definition files are downloaded (~470 mb) once or twice per month. I ve checked from intelligent...
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SEPM - security status -attention needed : Unknown Device Failures
I need a solution Hello guys,i have one issue with SEPM.once we login into SEPM manager ,the security status is attention needed.while we click the view detailsin view details the unknown device is...
View ArticleIPS exclusion not working
I need a solution Hello,one of our customers reported the following issue:An IPS exclusion for a Win 7 Prof. client with SEP 12.1.6 MP1 has been created. The client updated the policy correctly after...
View ArticleSEPM and Syslog
I need a solution Hello everybody,sorry in advance for my english language, not my native language.Well, i encounter a little trouble when i export SEP Log to RSA system.Explication : When i launch a...
View ArticleSEP Detects same executable file with two different malware name
I need a solution SEP is detecting same executable file with two different Risk name. Please help us understand why this happens.Log 1:Infection Path:...
View ArticleSymHelp cant stop services
I need a solution Hello - i am trying to use the latest version of SymHelp but when i try to use it, it cant stop the services. it just sits there and sits there AND sits there. Is my only option to...
View ArticleSEP client fails to start after patch from 5337 to 6608
I need a solution Hello-I have used patch files to jump from a particular version of SEP client to another. This has worked well for me for some time. Last week, I applied patches to go from 5337 to...
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