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Need help to solve a problem of appearing/disappearing machines.

I need a solution Hi,I administer a network with more than 500 servers, with Windows 2000, 2003 and 2008. All machines has the 11.0.4242.75 version of Symantec Endpoint Protection.Many machines have...

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Denial of Service is logged

I need a solution Hello,Having a user with sep client software version 11.0.5002.333.The user get notices about Denial of Service (Traffic from IP address is blocked).Any action that should be taken...

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SEP Time Stamp Issue

I need a solution Hi,We are using SEPM 11.0.7 version,Currently we are facing issue with SEP time stamp issue.We are pulling out the risk logs using RSA Envision 4.x version, Event create and End date...

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SEPM upgrade hung?

I need a solution I'm in the process of upgrading to 12.1.4 and followed the upggrade document. Everything appeared to be fine and a box came up saying the files were successfully upgrade and to click...

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LUA 2.3.2.99 download schedule constantly fails

I need a solution Hi,I have a new installation of LUA v2.3.2.99 running on Windows Server 2012, along with SEP clients 12.1 RU2.Everytime i have manually ran or scheduled the download task on the LUA,...

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SEPM showing two server properties

I need a solution HiJust want to check if it's normal to have two server properties on SEPM console? When will it show this way? Please see attached filetwo server properties.jpg

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Windows 2012 R2 SP1

I need a solution Forgive this question as I have been out of the loop with SEP for a while.  Looking to roll out the latest version of Windows Server 2012 R2 SP1.  Do I need to updated the SEP...

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Client is facing network slowness from 40Mbps to 100kbps due to NTP.

I need a solution Client is facing network slowness from 40Mbps to 100kbps due to NTP.after disabling NTP, getting the good speed.(NTP enabled)After restarting the SEP client getting the good speed -...

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symantec endpoint protection manager best practices for logs

I need a solution HIsymantec endpoint protection manager best practices for client logs how we can save  more logs and report on Symantec endpoint protection manager

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Symentec Endpoint : My computer hangs during 20 min after switch on

I need a solution Hello Every day my computer hangs permore or less 20 minutes with HDD working at 100%. CPU usage is more or less 0%If I stop symantec I can use my computerSometimes it is due to...

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To use Advanced Download Protection or SONAR, you must install IPS?

I need a solution in the following article :http://www.symantec.com/business/support/index?page=content&id=TECH92440&locale=en_USit states "To use Advanced Download Protection or SONAR, you...

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Installing new site error

I need a solution Hii want to install new site and replicate with existin site. in wizard , afte create database , when replication start , an error show.i test connctivity. it is ok.

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SEP Policy confirmation

I need a solution Hi Expert's.Looking for a confirmation, Will a SEP policy apply to a client if the client does not have that sep feature installed?I have installed a sep agent on a system without...

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Manually ran a live update, 1 update found, but FAILED to install

I need a solution So it's 1 update, 0 installed. Update installed.There are 1 update(s) to be downloaded. Downloading update package (1 of 1) failed. Encountered an error while downloading file...

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LiveUpdate fails when run manually

I need a solution HiI've installed the 12.1 RU4 version in some Macintosh clients and I presented the problem: LiveUpdate fails when run manually through client interface. I tryied to run the...

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virus had hide .doc file type, create same name as hidden file but end with .exe

I need a solution Dear AllCurrently i had encounter a nasty virus, the virus will hide the .doc file and create .exe with the same name as per hidden file(attached pic)Cuurently from the study of this...

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SEPM 12.1.3 report & monitor tab showing blank

I need a solution Hello Everybody,I am using SEPM 12.1.3 & I have observed that many time I found reorting & monitor tab blank whenever I click them in SEPM console.Please suggest what to do?

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How to move the SEP client from one group using script without logging to the...

I need a solution How to move the SEP client from one group using script without logging to the console. and also is it possible can we create a group using script without logging to the SEPM.

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proactive threat protection is not functioning correctly due to an intrusion...

I need a solution Seeing this error can someone help to resovle in the virus software please. Only start today, no idea why.  

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SEP 12.1.4 Mac Client not getting IPS udates

I need a solution I recently upgraded to SEP 12.1.4 and am having a little issue getting IPS updates for Macs.  The SEPMs were installed mid-November and after initial configuration and testing, the...

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