I need a solution
I recently upgraded to SEP 12.1.4 and am having a little issue getting IPS updates for Macs. The SEPMs were installed mid-November and after initial configuration and testing, the properly exported Mac clients were installed on 12/2/13.
We only have about 20 Macs out of 950ish total endpoints so a LU Administrator server isn't really called for. Our endpoints can only get to the Internet through authenticated proxy so doing passive LiveUpdates from the Mac directly to the Symantec web site doesn't work. So, I set up an Apache reverse proxy configuration on the SEPMs for the Macs. The Reverse Proxy setup seems to work pretty good for AV updates but it doesn't appear to work at all for IPS updates.
On the SEPM home page the "Out of Date" row in Endpoint Status" shows only the Macs, and only the IP Signature column is shown as "out of date". I visited the "Virus Definition and Security Updates" web page and there is no mention of IPS Signatures for SEP 12.x for Mac-just the traditional antivirus.
This all leads me to believe one or more of the following: 1. Symantec doesn't know that SEP 12.1.4 for Mac now has IPS and therefore doesn't feel the need to supply updates for it, or 2. the Apache Reverse proxy doesn't download IPS Signatures for Mac and that special feature isn't documented anywhere, or 3. There are no IPS Updates for Mac since 11/27/13 and nobody told the SEPM that that the signature isn't really out of date.
I'd love to make this problem go away so I can get my upline out of my face.
Does anybody have any insight?