I need a solution
Hi
I've installed the 12.1 RU4 version in some Macintosh clients and I presented the problem: LiveUpdate fails when run manually through client interface.
I tryied to run the LiveUpdate, as the article recomends, using the LUTool, but I get the following message:
objc[29698]: Class XByteCountFormatter is implemented in both /Library/PrivateFrameworks/SymAppKitAdditions.framework/Versions/B/SymAppKitAdditions and /Library/Application Support/Symantec/LiveUpdate/./LUTool. One of the two will be used. Which one is undefined.
2013-12-04 14:45:16.854 LUTool[29698:407] in ConnectionDied, stopping current run loop
Cheking the liveupdate.log I have the following:
Wed Dec 4 14:45:15 2013: Daemon Launched
Wed Dec 4 14:45:15 2013: Daemon version: LiveUpdate 6.2.2f1, <C2><A9> 2013 Symantec Corporation, All Rights Reserved.
Wed Dec 4 14:45:15 2013: *** Adding Command
Wed Dec 4 14:45:15 2013: **** Command Key/Value (RegistryPath//Library/Application Support/Symantec/LiveUpdate/ActiveRegistry)
Wed Dec 4 14:45:15 2013: **** Command Key/Value (VolumeRoot//)
Wed Dec 4 14:45:15 2013: **** Command Key/Value (PlugInPath//Library/Application Support/Symantec/LiveUpdate/PlugIns)
Wed Dec 4 14:45:15 2013: =======================================================================
Wed Dec 4 14:45:15 2013: Starting up
Wed Dec 4 14:45:15 2013: Setting last check time now
Wed Dec 4 14:45:15 2013: Should download now and install later: 0
Wed Dec 4 14:45:15 2013: Gathering plug-ins and registry plists
Wed Dec 4 14:45:15 2013: Setting up request array
Wed Dec 4 14:45:15 2013: LiveUpdatePlugInNAV::GetRequestArray.
Wed Dec 4 14:45:15 2013: License processing
Wed Dec 4 14:45:15 2013: Checking License Settings
Wed Dec 4 14:45:15 2013: Searching for best LiveUpdate server
Wed Dec 4 14:45:15 2013: Requesting mini-TRI flag: http://10.1.2.2/checaav/MacintoshUpdatesAV/minitri.flg
Wed Dec 4 14:45:16 2013: Download Error for file minitri.flg (NSError): -1100
Wed Dec 4 14:45:16 2013: Attempted download of minitri.flg with error 9
Wed Dec 4 14:45:16 2013: Finding Best Server, got error: 9
Wed Dec 4 14:45:16 2013: Searching for best LiveUpdate server
Wed Dec 4 14:45:16 2013: Requesting mini-TRI flag: http://10.1.2.2/checaav/MacintoshUpdatesAV/livetri.zip
Wed Dec 4 14:45:16 2013: Attempted download of livetri.zip with error 0
Wed Dec 4 14:45:16 2013: Requesting TRI files
Wed Dec 4 14:45:16 2013: Requesting livetri.zip: http://10.1.2.2/checaav/MacintoshUpdatesAV/livetri.zip
Wed Dec 4 14:45:16 2013: Attempted download of livetri.zip with error 0
Wed Dec 4 14:45:16 2013: main: CAUGHT ???
Wed Dec 4 14:45:16 2013: Daemon Quitting
I have a Windows Server (http://10.1.2.2/checaav/MacintoshUpdatesAV/) as Internal LiveUpdate Server.
I update the definitions, using the LiveUpdate Administrator Utility (1.5), once a week; Just in case I've allready checked the Symantec Endpoint Protection v12.1 RU4 product line.
Other SEP for Mac clients (RU2) update well with the same LiveUpdate schema.
Any idea what is causing this problem?
Regards