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User Information Collection box keeps popping up

I need a solution Hi,for some reason we have a lot of trouble with the User Information Collection box popping up on some machines after every reboot. This seems to get worse now with version 14. The...

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Block the application in 50 machines

I need a solution How to block these application from application & Device policy in 50 machines.Notepad cmd wordpad sticknote paint inet.cpl rightclick control panel etcRegards,Harsha 0

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SEP blocks safe removal of external disks (AHCI or USB)

I need a solution Hi, I have a problem: whenever I issue a safe remove command, System starts to access SYMEFA*.DB and SYMEFA*.DB-journal from <disk>:\System Volume Information\EfaSIDat\, that...

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SEP 14 Add Process Exclusions

I need a solution Im asking foa assistance.. i need to exclude those processes in SEPHow can i do that...

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Is Doscan support ERRORLEVEL for virus scan using command prompt?

I need a solution I am trying to scan a file using command prompt and want to get the scan result using error level. But each time getting ERRORLEVEL 0, even in case of file with virus after scan....

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How Does Symatec Endpoint Protection Handles Trusted Folders and Files

I need a solution Hello,I am curious as to how does Symantec handles the folders and files that you mark as trusted say (C:\Windows\System32) and what if you a program is added to that folder will...

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Upgrade from 12 - 14 clients not getting virus defs

I need a solution Hello community - first time posting, and I need some help.I have a standalone network and was tasked to upgrade from 12x to 14x both sepm and clients. After doing so, the clients...

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14 RU1 Cloud portal

I need a solution Are anyone else experiencing problems with the 14 RU1 cloud portal?When you enroll into the RU1 cloud you are no longer able to create an "allow application" exclusions from the...

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Question About Legacy Versions and Virus Definitions

I need a solution Hello,In my environment we are prepping for an update to take us from Symantec Endpoint Protection 12.1.3 to 14. We have some legacy clients that cannot be updated past their current...

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unable Proactive Threat Protection to update

I need a solution bonjour,au niveau des postes travailles, la mise à jour proactive est bloquée à la date 3 juillet 2017Veuillez trouver ci-joint l'imprime Ecran de message d'erreur 0

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SEPM service not able to strat

I need a solution not able to start SEPM service and not able to login to SEPM as it says failed to conect to the server 0

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Pending Restart will do restart if upgrade to the new version

I need a solution I have some clients (Servers) which required restart but i can not restart because of application runningi want to upgrade SEPM 12.1 to 14,  if i do upgrade SEPM 14 the clients which...

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Symantec LiveUpdate Administrator fail to download new updates

I need a solution  Hi, We are using Symantec LiveUpdate Administrator version 2.3.5.99 . Since a few days ago we have problems with downloading new definitions on the server. Server is connected to...

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Port Scan

I need a solution Your computer's UDP ports: 60228, 61511, 58849, 61606 and 53615 have been scanned from 192.168.x.x192.168.x.x is IP of domain controler.Any Ideas? 0

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Difference between Reports and Monitor tab in SEPM

I need a solution Hi,I would like to know whats the difference between Reports and Monitor tab in SEPM? Both seems to be similar.Thanks.  0

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SEPM menu not allowing me to move, delete, edit info

I need a solution One of our IT guys upgraded SEPM to the latest version a couple of days ago, without informing me (the person actually responsible for SEPM). We'd been at 14, now we're at 14.0.1....

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Proactive Threat Protection is not function correctly due to an internal...

I need a solution Proactive Threat Protection is not function correctly due to an internal configuration errorI fix SONAR has generated an error: code 0: description: Definition Failureby delete 2...

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Application exceptions

I need a solution Hey,I've never really got my head around this in SEPM. In other products, you do an exception and just free type the process name. Job done.What is 'Application to Montitor' all...

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Logging The Visited Website Where Malware Was Downloaded?

I need a solution Is there somewhere in the logs that will show what website was visited when a user downloaded malware? I'm not having any luck finding this information.Thanks. 0

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SEP 12 Firewall still blocking LLMNR even after creating an ignore rule

I need a solution I've created an ignore rule for my my servers public IP range to allow all traffic on all prots / all protcols yet I am still seeing in my threat protection log that the range is...

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