User Information Collection box keeps popping up

Hi,

for some reason we have a lot of trouble with the User Information Collection box popping up on some machines after every reboot. This seems to get worse now with version 14. The only solution on impacted clients is to totally uninstall SEP and then re-install. It does not happen on all machines but seems to be related to SEP upgrades. Anyone else have this issue? Is there a fix besides un-install/re-install? Anything that can be done on the server side?

We do like the option and it has helped us identify infected machines much faster so I would hate to turn it off.

Thanks