Sorting out Groups
I need a solution I had an issue when the grouping wasn't done up properly when I took over.As I've a few groups as my office added computers over a certain timeframe, it kinda is abit messy in my...
View ArticleUpgrading SEP 12.1.6 to 14.0 MP1 does not move client from old environment
I need a solution Good morning,I have an older install of SEPM (v12.1.7166) that im trying to move clients away from and into the newer v14.0.2332 I made an EXE package on v14.0.2332 and sent it to...
View ArticlePoint SEPM14 to new Database server or DNS Alias
I need a solution HI Everyone, I am not SEP admin but working on to upgrade (side by side) from 12 to 14. I have everything running on SEPM14. My database admin want to move Database (in different...
View ArticlePoint Database server to different server
I need a solution Hi All, I am in processes of upgrading SEPM14 with SQL 2008 (It was mistakenly choose 2008), but now Database team copy the Database to SQL 2016, want us to use SQL 2016.What do...
View ArticleGUP server is downloading delta packages but not the full.zip file
I need a solution Hi,In SEPM, for 2 groups, the GUP server is downloading only delta packages but not the full.zip file. The GUP server is updated with the latest definitions but the clients are still...
View ArticleSymantec Endpoint protection: Secondary Action 102
I need a solution Hi All,I have noticed some logs as follows "Actual action: Left alone Requested action: Process terminate pending restart Secondary action: 102"I just wanted to know what does this...
View ArticleNtuser.dat.log1 virus
I need a solution Hello - I have a virus notification that says there is a Heur.AdvMLB virus located at: C:\Users\mnguyen4a\ntuser.dat.LOG1.But when i go to that location the file is not there (i...
View ArticleAD Sync no longer working...
I need a solution While I already have a support case in for this, I thought I'd touch base here in case someone knew of an easy way out of my predicament.Some "event" occurred on our network and now...
View ArticleSEP14 MP1 command line install results in unmanaged client
I need a solution Hi,When I do my normal Mac SEP 14 MP1 install via command line it is resulting in an unmanaged client. I've been working with support since March 10th and they are completely...
View ArticleSONAR.Heur.RGC!g75 when run our app in Visual Studio 2013
I need a solution Hi there,Recently we are swithing to Visual Studio 2013 from Visual Studio 2008. Hower every time when we try to run our app in release mode in Visual Studio 2013, Symantec Endpoint...
View ArticleUtilisation of 2 GUP
I need a solution Hello,Can you tell me please if we can configure 2 GUPs in order to:- The GUP number 2 download the updates from the GUP number 1.- Knowing that the 2 GUPs are in Two diffrents...
View ArticleDefinition 12.1
I need a solution Hi Team, Please suggest me why we have virus definition in two location.C:\ProgramData\Symantec\Symantec Endpoint...
View ArticleConvicted - Restored file
I do not need a solution (just sharing information) One of my restored file (though false positive) shows under quarantine status as CONVICTEDWhat does SEP mean by that?Thanks, 0
View ArticleAdd incoming firewall Exception for Specific IP Addresses to all computers?
I need a solution HI,Im trying to add a Firewall rule which allows connections from 16 specific IP addresses to all clients. The 16 IP addresses are servers which do not have sep installed on themSo...
View ArticleFindNextFile fails during scan
I need a solution scan is cruising along, and then I get "FINDNODE: FindNextFile failed: 0x20000000".have tried repairing file system, deleting last file scanned, to no avail 0
View ArticleClient state as 'Offline' - Agent installed & connected
I need a solution Hi,I'm having a problem I'm trying to figure out for the last few hours..Few of my clients are showing state as 'Offline', although the Endpoint agent is actually installed on the...
View ArticleGentoo Client Compatibility
I need a solution Hello,Is there a SEP 12.1 or SEP 14 Linux client installer that is compatible with Gentoo? Based on documentation, it looks like a no. I'd just like some quick...
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unable Ping, RDP and Login after SEP client upgrade to 14
I need a solution Hi I have updated SEPM to 14.0.1904. When i install client on windows 10 (had previously SEP Client 12 installed), i am unable to ping, RDP, or login with new account at all....
View ArticleNew self-help resources for Endpoint Protection
I do not need a solution (just sharing information) Symantec Support is introducing a comprehensive set of self-help resources called Support 101.Support 101 is designed to help you with the most...
View ArticleSEP 14 console
I need a solution Hi,we have SEP console on 12.1.6 running on windows 8.1 32 bit os. can we migrate to SEP 14 on same server also. need clarificatoin on that.Can we install SEP 14 manager on desktop...
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