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Clean install of SEPM 12.1.3 missing Symantec Endpoint Protection Manager Tools

I need a solution We are trying to switch to a MS SQL DB and as part of the instructions we are following from (http://www.symantec.com/business/support/index?page=content&id=TECH102547) we...

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SEP 12.1.2015.2015 can not delete "W32.SillyFDC" virus

I need a solution I have problem with virus name "W32.SillyFDC"  My thumb drive has "W32.SillyFDC" virus file.When connect thumb drive to computer that have Symantec Endpoint Protection...

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Failed to restore sepm backup on new server

I need a solution Hi All,  Failed to restore sepm backup  on new server I am migrating sepm server embedded database to on sql database for that I am doing disaster require on new sepm server . POAI...

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Problemas al actualizar clientes sep windows 7 a 64 bits a sep 12.1.3

I need a solution Buenos días, se nos ha presentado el siguiente problema.Estamos desplegando desde la consola de SEPM la actualización de los clientes sep de 12.1.2 a 12.1.3 y nos estamos encontrando...

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Liveupdate on SEPM

I need a solution Here's a strange one:I have two SEP11 SEPMs running in one site, and both obtain virus content from internal Liveupdate servers.When the SEPMs were originally built they had a SAV10...

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Live Update doesn't update

I need a solution When I try to update virus definition files (now a month old), Live Update reports all definitions are up to date.  However, the Virus Definitions File version remains at date a...

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Reduce the size of SmcData and VirusDeffs folders

I need a solution Hello allWe have a client with a  old server running Microsoft SBS 2003 Server with SEPM 11.0.4Based on my research I found that its safe to remove the temp files mentioned on the...

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SEP Licensing

I need a solution Hi all.I have the following scenario:1 MS Terminal Server + Citrix XenApp20 MSTS CAL20 Citrix User License10 Desktop (with a different AV from a different vendor)5 Desktop with no...

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I need a PIN for the SERT tool

I need a solution Hello - I am trying to use the SERT cd to trace some threats we are having and need to have PIN to use the SERT CD.  How do I get the PIN number? thanks Solo 1376065455

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Million plus hits to liveupdate.symantecliveupdate.com

I need a solution We are using Symantec EP 12.1 on PCs running Windows 7 and Windows XP. The PCs at our main office are configured to get updates from the SEPM server in the main office. The branch...

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compliance report and logs

I need a solution Dear team&support.Can any one help me to finding compliance reports and logs from Sepm server. Where can i get it from SEPM. 0

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Blocking specific software

I need a solution Hello Symantec Team, Somebody can help me in this issue. How to block a specific software from SEPM console?Regards Sachin 0 1376145590

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Windows 2008 R2 System State backup after upgrade SEP to 12.1.3001.165

I need a solution Dear All,I'm Facing fatel problem with Backing up Windows 2008 R2 System state , this problem noticed after i upgraded my SEP client ton this DC to 12.1.3001.165after checking...

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Rollback issue

I need a solution When  i install Symantec it rollback in between running setup.event generate with 11708 error. Help required?

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Query for all software with IP from NS server

I need a solution Hi support, Anyone can give me a query for all software report with ip. I mean how can i get a report like what software has installed in a machine with IP address from NS server. 0...

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SEP causes high HDD activity

I need a solution Hi there,I'm having a problem on two WinXP Clients (32bit, SP3).The problem is that everytime when new definitiona arrive the clients are nearly unusable because of a very high hdd...

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What is difference between sem5 password and encryption password.

I need a solution Hi Team,  What is difference between sem5 password and encryption password.  Both password using for which purpose  

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Upgrade SEP

I need a solution HiI am going to upgrade SEP from 12.1.1 to 12.1.3 , my plan is after upgrade complete the 2 versions (12.1.1 and 12.1.3) can coxist on the same SEP console .when look into...

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re-architecturing of SEPM

I need a solution We have implemented SEPM12 in our organizaton Size 7k, Now we want to re-structure of our SEPM as current one sucks(not designed properly) so how can it impact on our work load and...

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VD update problem

I need a solution One client failed to update definition after installation. Please check the client activity log and advise.VD update failed clone.png

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