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Symantec Definitions freezing Windows 2012 R2 servers

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I need a solution

Hi all,

We are running Symantec Endpoint Protection Version 12.1.4112.4156.  starting on February 6, 2016, when new virus definitions were downloaded to our servers, the VM would basically go unresponsive, except for ping.  Even going to the console would not respond.  The event log stops recording events and the last log in the event log says New Virus Definitions download.  We are now up to 5 servers, on 5 different host machines, two different VMware versions, 5.1 and 5.5 hosts that this has occured.  So far the definition files that have caused this is 160206002, 160207024, 160213001 and 160214020.  I'm curios as to if anyone else is running into this issue? Our only option has been to hard power off the VM's.  I checked our update policy and we are not scanning after new definitions are being applied.  The servers are a mixture of ones that have been running for multiple years, all the way to one that was just built a month ago.  Also, we aren't running the full suite of products, just antivirus on these servers. 

Thanks

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