I need a solution
I am running SEP 12.1.2015 in an Exchange 2010 SP2 server along with Symantec Mail Security for Microsoft Exchange, and I have been unable to disable the SMC and SEP services. I can stop them using smc -stop, but I am looking for the ability to disable the antivirus completely for maintenance and software installs. Even with all services stopped, they still can not be disabled. We are preparing to upgrade to Exchange SP3, which essentially removes and replaces the Exchange install files and involves multiple reboots, and Microsoft recommends that Anti Virus programs be disabled during this process. Tamper Protection has been disabled from the SEPM, and the server policy re-applied, but nothing seems to help. Any suggestions?