Hey guys,
I've been trying to get a somewhat decent explanation from Symantec about the different items you can download and have been having difficulty. I was able to figure out the issue by accident and resolve it. I'm coming to the community to perhaps get a better explanation since I'm getting nowhere with support.
Our network is setup like this: I manage technically three domains. Domain 1 is here, domains 2 and 3 are global. No machine has internet access except for a few exceptions with domain 1, including our SEPM server. In order to get virus definitions the 6 SEPM managers, we use LUA (on the SEPM box that has internet access) to pull the updates and then distribute them to the other SEPM clients. From there, those SEPM clients hand them to the SEP clients.
The problem we had is that one of the sites began installin SEP v14 MP2, and wasn't getting virus definitions for that client. I've been working vigorously with support and LUA to get that narrowed down, and honestly it was a package that wasn't clicked. They haven't even been able to confirm which package it is. I've been looking at the different page and descriptions, and I would like to get some explanation on them.
1) In our case, SEP clients all get their virus definitions from their respective SEPM clients that communicate with LUA. Does this mean that the only options I want ticked for this all say Manager, not Client (under content)?
2) The important ones I am more concerned with are:
- Virus Definitions (Win32/64)
- Virus R Definitions (Win32/64)
- Virus Definitions SDS (Win32/64)
- Virus R Definitions SDS (Win32/64)
Here is what I think the explanations have meant, and would like some confirmation or clarity on the matter if ya don't mind!
Virus Definitions (Win32/64) - These apparently are for 12.1.6 and below... which raises the question: If I have this checked, can I uncheck the 12.1.6 and below options also specified in LUA?
Virus R Definitions - These are reduced size definitions for windows embedded. We aren't using that client, so we won't need these.
Virus Definitions SDS - If the other virus definitions are for 12.1.6 and below, then these are for version 14 and up right?
Virus R Definitions SDS - These are reduced size for v14. The other ones (without SDS) are for 12.1.6 and below right?
What does SDS even stand for?
Thanks!
