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Latest LUA 2.3.5.99 and older downloads 19 GB daily

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I need a solution

Hello,

Latest LUA  2.3.5.99 and older downloads 19 GB daily and distributes this to sites. Is this normal? Here is product list. Entries marked red was unchecked and download size dropped from 24.6 GB to 19.1 GB but is still very big. How to fix this?

lua-products.png

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After installing SEP full addons (PTP & NTP) on servers DHCP is not working ?

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I need a solution

People,

I've just installed SEP v12.1.6 MP4 in some of my servers, I've noticed that the DHCP is not working after that ?

Any idea how to prevent this issue happening ?

Thanks.

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1463014628

application is detected as suspicious alerts SONAR.Heur.RGC!g194

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I need a solution

Hi,

We have a in-house developed application. While running this application it is getting as SONAR.Heur.RGC!g194. Before yesterday, application was running fine.

It compiles some files and creates and exe. Every time a new name, location and hash value is created. it's the creation process that triggers the SEP alert.

Tried to add application exclusion but didn't worked as hash value get changed every time.

Any Suggestions?

Regards

KK

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Two SEP servers in two sites

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I need a solution

I've two SEP 12.1.6 servers in two sites. One of them manage 200 PCs + servers, while the other manages 150 PCs+servers.

They are physical servers running under Windows Server 2012 R2 and installed with embedded databases.

Juse name them server A and server B.

I'm being asked how if server A is down for a prolonged period, how can the PCs and servers managed by server A being managed by server B?

Thanks

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Version for Windows Server 2012 R2

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I need a solution

Hello.

I have at my production site dedicated PC with Windows Server 2012 R2 and i need something to protect it from viruses.

Could somebody advice me best product to buy and install. 

Please give me title, version or probably link where I can download it and try if it is possible. 

Thank you in advance.

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Lock Down Policies even for full admins

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I need a solution

Hello,

We have a need to give users full admin priviledges within SEP(M), however there have been times when these admins make mistakes within policies.  For the most part, there are no changes required on our policies except for rare instances.  Is there a way to lock / freeze these policies and only changes can be made by proper approval (AD integrated)?

Thanks!

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1463058731

SEP Data Collection

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I need a solution

For SEP version 12.1.x.x where is the option to enable/disable data collection (error reporting)?

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1463079645

Exceptions based on Signiture of the file

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I need a solution

Is it possible to make a file exception based on signiture of the file withthin the exception policy?

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1463067387

Site setup questions

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I need a solution

I am moving back to SEP and am trying to do something that was relatively simple with other solutions I've used.

I do not want any management traffic over the WAN between our two physical sites. I have installed SEPM at our primary site and a replication SEPM at our secondary site.

What is not obvious is if the SEP clients at the remote site are connecting to the local SEPM for management and updates. I've installed SEP on one as a test at the remote site but it is not showing in the local SEPM installation, only on the remote. Or is this one-way replication only?

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1463089790

Enhancement Request Process

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I do not need a solution (just sharing information)

I'd really like to see the reporting be able to create the reports in PDF format. I have to distribute reports to serveral "C" level executives and they cannot open the .MHT reports on their smart phones.

I have to print the reports to PDF and send them that way to make them usable.

Just a though, nothing broken.

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Use Yara Rules in SEP 12.1.6?

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I need a solution

I've just stumbled across these things called Yara rules. The way I understand it, they are rules that allow us to scan files and then identify the type of malware or if infact they are malware and then suggest classification. I see that Symantec already uses them. 

So are they for identifying zero day exploits that Symantec has not yet released signatures for? If so, where would I enter Yara rules i get from a security bulletin? 

Or am I completely wrong about what they are?

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I NEED AN OLDER VERSION OF SEP 11.0.2000

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I need a solution

VERSION 12.1.6 IS NOT COMPATABLE WITH  XP SP2

I'M NOT ABLE TO DOWNLOAD SEP OLDER VERSION

PLEASE HELP

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FTP site

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I need a solution

How long will Symantec continue to offer access to the public FTP site that includes definition updates?

Thanks.

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SEPM logs not accurate

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I need a solution

Hi,

I need to clear all SEPM logs, as i have some issues with logs accuracy, many machines shows out of date and once i login to the machine i find it updated. Moreover, i deleted a bad file on one machine and still shows on SEPM.

Thanks

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I have license paper but no disc.

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I need a solution

I have license paper but no disc. How to get software for product?

SYMC ENDPOINT PROTECTION 12.1 PER USER BNDL STD LIC EXPRESS BAND C ESSENTIAL 12 MONTHS

Qty. = 87

- Symantec Agreement (SAN) #

- Certificate #

- Customer Number

- Serial Number

- License File (in paper only)

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ADC Block USB Wireless Mouse and Keyboard

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I need a solution

Hi All,

How to block a USB Wireless mouse and Keyboard? We cannot block by HID class as the wired USB mouse also using HID as well. Please advice.

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port need to open from sepm server to client machine and sepm server to internet

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I need a solution

Dear support,

    which are the port need to open between sepm server and client machine?

Symantec server need internet access to download the liveupdate content??

if yes,what are port i need to openin firwall or any site need to open from firwall???

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SamSam/Samas Ransomeware

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I need a solution

Has any heard anything if Symantec has the protection for latest SamSam/Samas ransomware?

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Best option for updating remote clients?

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I need a solution

We will be using one SEPM server in our datacenter, and GUPs for 4 of our remote locations. One of our locations is over a 30 MB WAN link to Asia that has 1200 clients. I'm concerned as to how I will be able to update all these 1200 clients over this 30 MB WAN connection. What is the best way to do this?

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Scheduled scan stops GUI working correctly

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I need a solution

Windows 2008 R2 server with 64GB RAM, running SEP 12.1.5.  The server runs a weekly scheduled scan against 1TB of data.  The scan usually takes two or more days to complete.  During that time the client seems to continue updating its definitions, but I can only tell that by looking in the client management logs and the virusdefs folder.  Some client functionality is lost, ie

1. The GUI does not display the date of its latest definitions, it shows the definitions present wheh the scan started

2. The client stops updating system and scan logs from when the scan starts

3. The client stops communicating its latest definitions date to the SEPM

Any suggestions as to why the scan is apparently breaking this functionality, ie is it a resources issue?  I have tried smc -stop and -start but this makes no difference.  The only way to restore the full functionality appears to be to restart the server.

Any suggestions as to the cause of the issue would be appreciated.

Thanks

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