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Endpoint not update

I need a solution Dear,i have only one endpoint 12.1.7166.6700 that not update virus def. in sepm log i haven't problem:An update for Virus and Spyware Definitions Win32 was successfully installed....

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Content Distribution Monitor tool

I need a solution I am using 12.1 (will upgrade soon to 14).I want to install Content Dist Monitor - i try to follow the URL below, upon logging and using my serial i cannot find any more the...

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Risk found no information given

I need a solution On a unmanaged client SEP scan shows it found 1 Risk.  However nothing is displayed in status or in the logs.  Has anyone had this same issue and if so did you find a cause?Thank you 0

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User mode -> computer mode

I need a solution SEPM is integrated in AD and upon checking some clients are in USERS mode.. how can i convert it to computer mode? 0

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Command exclusion with SEPM12

I need a solution Hi all,I need run a specific command with exclusion policy. This is the scenario:In the SEPM I have an application control policy, blocking the sc.exe file of Windows.But I need run...

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Clone SEPM VM

I need a solution I want to have a test SEPM vm similar on current setup... My plan is to clone the current VM thou I am not sure about the DB? what is the configuration and what I need to modify on...

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Location is not taking the client

I need a solution I have created a location in Hyderabad like this.But the client is not taking the location.It is going to default location.  0

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Symantec Content Distribution Monitor Tool - Remote Configuration

I need a solution Hello. I have a customer who requires the Content Distribution Monitor Tool. I have configured my test server as per: https://support.symantec.com/en_US/article.HOWTO124728.html Step...

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Sysfer.dll crashes applications

I need a solution Upgraded SEP Clients ( 14 MP1-2349 )  causes application crashes . And SEP Client GUI is not opening , also when try to uninstall it with Clean Wipe tool, it is also crashes. Thanks...

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Icône Symantec n'apparesse pas dans la barre des tâches

I need a solution Bonjour;Aprés la mise à niveau vers le SP1 du Windows7, j'ai constaté que l'icone de SEPM v14 n'apparese pas!!!!Salutations. 0

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Application blocklist - where will it send email notification

I need a solution SEMP 12.1.6Application Device Control > Created a rule.. Under Action there is a Send Email Alert... Question:Where will it send email? there are no text box to fill out who will...

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Forgot password can't reset

I need a solution Hi, we forgot the password to the Symantec Endpoint Protection Manager and we can't reset the password because the data in the file MailConfig.properties is not correct (old...

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\MBXDBLogs\*\*.log detected as Trojan.Pidief.X

I need a solution Hi Dears,Recently there were many logs triggered from our exchange servers in SEPM that the following .log files are detecting as a virus (Trojan.Pidief.X) and SEP did not do any...

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Unmanaged client ADC

I need a solution Hello everyone,I've got a couple of servers which are completely disconnected from our managed network and wish to protect them from unauthorized removable media (USB sticks/external...

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Thin client server processing peak because of Symantec client

I need a solution We have a thin client server running under Windows server 2012 r2. Problem we are having is that processing peaks, once we disable symantec client everything return back to...

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Endpoint protection service keeps stopping on random machines.

I do not need a solution (just sharing information) I'm desperately asking for some help here.Through the last three versions of SEP I've had the daily task of restarting services on random machines....

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Running legacy clients (12.1.X) on SEPM 14

I need a solution I am about to upgrade my SEPM from 12.1.5 to 14.  There are at least 30 clients still running XP (yeah, I know!) Is it correct that they will not be able to upgrade to Client version...

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SEP virus definition offline update

I need a solution Is there a way we can update the virus definition offline?For eg, download it from the Symc database, pump it to a usb thumb drive and update the client offline.Some of my client's...

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SEP14 Advanced Machine Learning

I need a solution Dears,Symantec only stated that AML recognize malicious attributes and defines the rules that the AML engine uses to make detections.can anyone provide further explanation of how it...

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SEP14 Blood Hound

I need a solution Dears,From what I can read from Symantec help blood hound isolates and locates the logical regions of a file to detect a high percentage of unknown viruses. Bloodhound then analyzes...

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