Upgrade from 11.x to 12.1.4: client does not use updated sylink.xml
I need a solution I've 2 SEPM: one version 11.x, another (new) version 12.1.4I've upgraded some clients (remote deployment) and the clients are correctly updated but they do not use/receive the new...
View Articlehow to prevent disabling SEP
I need a solution hi. i'm evaluating SEP 12.x and the first thing i usually do is prevent users from disabling any antivirus installed. with SEP 12.x, if a user right clicks the shield icon and click...
View ArticleAdding a new Administrator to the SEPM
I need a solution Hi, I'm having an issue when I try to add a new Admin to the SEPM console. I go through the steps and create the user (Admin Tab - Add an administrator - give it the name and other...
View ArticleSEP Console Mysteries
I need a solution I installed a new SEPM (v12.1 RU4) on a new server (2008 R2 SP1). SQL Server is 2008 R2 on a different server.Server clients appeared to have moved without issue. However, in moving...
View ArticleSEP 12 computer status log export
I need a solution Is there a list of all fields and a definition for each field included in a computer status log exported from the SEP 12 console?
View ArticleConfiguring deployment packages
I need a solution Hi,We just started rolling out SEP 12.1 MR4. We normally deploy a single .EXE file package for each of our groups.Questions:Once a deployment package is configured, how can you...
View ArticleScript for remove Corrupted Def or Occupied Disk space on SEP 12.1 Client.
I need a solution http://www.symantec.com/business/support/index?page=content&id=TECH103176As per above link's manual steps to remove Corrupted Def or Occupied Disk space on SEP 12.1 Client.Is any...
View Articlepeer-to-peer authentication between 2 segments
I need a solution Hi,I am configuring peer-to-peer authentication on SEP 12.1 without any enforcer. Then it's not able to communicate between 2 different segments. Also it's worked fine in same...
View ArticleDuplicate serial numbers reports? SEPM 11.0.6
I need a solution Is there a report that I can run to find machines that have duplicate serial numbers?The guys that do our computer images, have re-imaged machines and sent them out to the field...
View Articlegarder des clients connecter au serveur SEPM 12.1
I need a solution Bonjour;J’ai un petit problème au niveau de ma console SEPM 12.1;J’ai des clients SEP 12.1, qui sont installer au niveau des machines des salles de la réunion, ses machines sont...
View ArticleUninstall Insight cache server
I need a solution Does anyone know how to uninstall the insight cache server installation? 1392198552
View ArticleLicence Problem
I need a solution Hi, we bought a 70 seat licence from a company in turkey. But we add when to Symantec Endpoint Manager, seems 50 seat licence. The license file is attached. What could the problem ?...
View ArticleWhat log to check for size of virus def downloaded on a client?
I need a solution Hi,Is there a log file that can be checked on a client in order to determine the size and times of deltas or a full definition downloaeds over the last few days?If so, is there a...
View ArticleError message about smc crash
I need a solution When I checked the status of my GUPs this afternoon, I noticed one was showing as "offline" When I went to the GUP I recevied a message on screen about smc crashing. I was able to...
View ArticleClient user interface : Block features
I need a solution Hi all, I am completely lost with my management server. I have a management server that provides policies to clients.I have discovered that the clients can disable auto-protect and...
View ArticleSEP 12.1 RU SEPM Upgrade
I need a solution All, I am in the process of documenting the SEPM Upgrade to RU 4. Does anyone have any detailed documentation on this process? I just want to make sure that when I do this, that it...
View ArticleDelivering Install Packages
I need a solution I'm using SEPM 12.1.4013 running on 64-bit Windows 7 Pro machine. Client machines are mostly 32-bit Windows XP and a mix of 32-bit and 64-bit Windows 7 Pro.How do I deliver install...
View ArticleLatest ver. of SEPM and SEP 12.1.4 client compatibility
I need a solution I am currently running SEPM 12.1.1101 and SEP 12.1.1101, SEP 11.0.6200 clients. (SEP 11.0.6200 for Win 2000 only) My question is if I upgrade SEPM to the latest version will SEP...
View ArticleSEP 12.1 firewall remote host
I need a solution Hello,I need to authorize www.abcd.com/toto_123 in the SEP 12.1 firewall as the remote host.If I add a rule with Host = Remote DNS Host www.abcd.com/toto_123, will it be correclty...
View Article