Quantcast
Channel: Symantec Connect - Endpoint Protection - Discussions
Viewing all articles
Browse latest Browse all 10484

Unable To Add Client Install Package 14.2 RU1 MP1

$
0
0
I need a solution

Windows Server 2008 R2

SEPM 14.2 RU1 MP1 - build 4814 (14.2.4814.1101)

Just began upgrading clients to same.

I am in the process of setting up a new server to replace the 2008 R2 server in my production environment.  After a series of events, I had to contact support because I needed to restore my database on the 2008 R2 server.  After the restore, I found I am missing the client install package for 14.2.4814.1101 and when I attempt to add the missing client install package, "Failed to retrieve the build number of the package for the package list generation"  I realize this means I have chosen the wrong package but I have downloaded the package(s) from the portal. 

I also think I need the 4814.1101 build - I think there was an update to this but I'm not sure if the build number changed ... I need the package from mid September'ish.

Any assistrance is greatly appreciated.  

Thanks!

0

Viewing all articles
Browse latest Browse all 10484

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>