Hi,
Our Windows 10 computers (Windows 10 Enterprise LTSB 2016 x64) have an issue when someone logs off, then back in again another time, they get a new profile. In the form of:
C:\Users\<user>.DOMAIN.000, 001, 002, etc...
SEP (12.1.7266.6800 x64) leaves a folder where a log file was located in:
C:\Users\<user>\AppData\Local\Symantec\Symantec Endpoint Protection\Logs\MMDDYYYY.log
After logoff, the log file goes, but the path remains negating the possibility of the user using the same profile again. Since Windows 10 takes forever to log in from the beginning, I'd like to have profiles reused.
Is there anything I can do? I've read previous posts where disabling autoprotect fixes it, but the admins won't go for that. Isn't that tantamount to disabling AV protection all together?
Thanks
jason