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"Failed to contact Symantec Endpoint Protection."

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I need a solution

Hello All,

I stopped and restarted the symcfgd service using the command "/etc/init.d/symcfgd stop" and "/etc/init.d/symcfgd start".

All the services came back up again (symcfgd, smcd, and rtvscand), but I began to get this error message when running "./sav manage -s" and "./sav manage -h":

"Failed to contact Symantec Endpoint Protection."

This is from a server that appeared to be working correctly before.

I verified that server could ping the SEPM manager and did a telnet to port 8014 on SEPM and port 7070 on the LiveUpdate server, and it connected no problem.

This is baffling me what could have gone wrong.

The server is running redhat 7.4, the SEP client is 12.1.7061.6600

Any ideas?

PG

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