Exclude an application in SEP

Hi,

I face a issue where unable to exclude an application in the exception policy. I am follow below link to do the application monitoring, but 2 week already but the application is not appear in the list of application.

https://support.symantec.com/en_US/article.HOWTO61...

the application is located in below path.

C:\Windows\System32\inetsrv\myapp.exe

C:\Windows\SysWOW64\inetsrv\myapp.exe

SEPM version 12.1.6 MP3

SEP version 12.1.6 MP1

Please advice.