Symantec 12.1.6 service embedded database problem

Hello,

I have a problem with symantec endpoint protection manager 12.1.6

After installing this version I noticed that the embedded database service crashes and remains in the starting state and the server becomes nonfunctional, I reinstall the symantec server again but the problem remains, and the empbedded database service crashes again

Could you please help me

Thanks

Remarque : OS: 2012 Server R2