hello I need help with my problem,
I have an customer with many branch offices. He uses GUP to distribute the definitions to these offices. Som of the client computers cannot update definitions via these GUPs. I have enabled the sylink debug log. It looks like the client was able to download the content but he cannot install it.
Could you please help?
04/10 08:31:35.752 [3680] <mfn_DoGetIndexFile200>Parser Index File!
04/10 08:31:35.752 [3680] <GetIndexFileRequest:>RECEIVE STAGE COMPLETED
04/10 08:31:35.752 [3680] <GetIndexFileRequest:>COMPLETED
04/10 08:31:35.752 [3680] <IndexHeartbeatProc>GetIndexFile handling status: 0
04/10 08:31:35.752 [3680] <IndexHeartbeatProc>Switch Server flag=0
04/10 08:31:36.189 [3680] [Content]<mfn_LiveUpdate:>EVENT_LU_REQUIRE_STATUS: Unknown content type. This content is not supported on this endpoint.
04/10 08:31:36.189 [3680] [Content]<mfn_LiveUpdate:>Current index2 content entry: Moniker: {C60DC234-65F9-4674-94AE-62158EFCA433} Sequence: 130409009
04/10 08:31:36.189 [3680] <PostEvent>going to post event=EVENT_LICENSE_REQUIRE_STATUS
04/10 08:31:36.189 [3680] <PostEvent>done post event=EVENT_LICENSE_REQUIRE_STATUS, return=0
04/10 08:31:36.189 [3680] <PostEvent>going to post event=EVENT_LU_REQUIRE_STATUS
04/10 08:31:36.189 [3680] <PostEvent>done post event=EVENT_LU_REQUIRE_STATUS, return=1
04/10 08:31:36.189 [3680] [Content]<mfn_LiveUpdate:>EVENT_LU_REQUIRE_STATUS: Unknown content type. This content is not supported on this endpoint.