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Using GUP behing Physical Load Balancer

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Client communites to GUP using Sylink.xml.  Discussion is underway to place GUP behing Physical Load Balance to share the Load between the GUPs in place.  Can you please clarify if a GUP can work behind a Physical Load Balancer?

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how to add bulk file exception in the exclusion policy

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Hi Team,

how to add bulk file exception in the exclusion policy, please suggest, I have more than 100 excpetion file to add indvidually instead of folder exclusion.

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Memory leack on virtual machines

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SEP client 14.2 consumes RAM on all virtual machines with Windows 7 OS. Uninstalling SEP the issue is resolved.

We tried to re-install SEP with basic protection, but it does not resolved problem.

Could you please advise how to find a root case?

What tool should be used to find the process, file, folder where SEP real-time protection has access?

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Windows Security Center shows "Status Unavailable" w/SEP 14.2

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We've encountered an issue with SEP 14.2 RU1 MP1 (14.2.4814.1101) on Windows 10 1803 where Windows Defender Security Center shows "Status Unavailable" for both "Virus & Threat Protection" and "Firewall & Network Protection". If I open SEP, everything looks good, as expected, and opening the Windows Defender Firewall control panel applet shows the "These settings are being managed by vendor application Symantec Endpoint Protection", as expected.

I've tried to do some research on this before posting; TECH247987 doesn't appear to apply in this situation, as that's for an older version. TECH255344 says to check the SepWscSvc and SymELAM services; SepWscSvc is running without error, and SymELAM is enabled but stopped. If I manually start the SymELAM service, the status messages in WSC don't change.

What's weird is if I open WSC right after a reboot, it'll display an indeterminate progress bar (the animated "line of dots" thing) under both Virus & threat protection and Firewall & network protection for about a minute or two, then for about 15 seconds Firewall will go green and say "No action needed" and Virus will show "Threat service has stopped. Restart it now". After that, it reverts back to "Status unavailable".

It shouldn't matter that we have a password set for the SEP client, right? Anyone have any ideas?

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Memory leack on virtual machines

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I need a solution

SEP client 14.2 consumes RAM on all virtual machines with Windows 7 OS. Uninstalling SEP the issue is resolved.

We tried to re-install SEP with basic protection, but it does not resolved problem.

Could you please advise how to find a root case?

What tool should be used to find the process, file, folder where SEP real-time protection has access?

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Is there an easy way to export multiple exception policies using either a tool or via API?

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I do not need a solution (just sharing information)

We have multiple exception policies setup in SEPM 14.2, is there an easy way to export all exception policies using a tool? Does the API support exporting exception policies?

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Unable to Install SEP 15

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So I got a trial for SEP 15 to try on my PC for our organization. Did all of the tasks and imported the .dat files from SEPM. Once I download the package shown in the snip, however, it just installs the SEP 14.2 client. Cloud management panel it says it has 15, but the client still says 14.

Is this normal?

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SEPM synced to AD - best way to deploy clients?

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Have SEPM syncing to AD and I see my main OU with computers and everything broken down - laptops, desktops, servers. Each of those have different deployments and different policies. There are a decent number of machines that need SEP installed.....and they show up in the Clients list as never checked in, or just no information in general. 

Is there an easy way to deploy a certain deployment to those machines? If I go to Install a client, I need to search. I thought there might be an easy way to get those machines that need SEP deployed.

Appreciate any insight. 

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Random applications and processes trying to access the network

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14.2 MP1 4814

Random applications and processes trying to access the network. I block them all ofc, but other processes keep popping up. I get new firewall notifications 10-15 times a day.

Its not just the apps I installed, but Windows processes as well: notepad, explorer, host, etc.

Full scan didn't find anything. Could you help me please?

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Need TECH Article for Endpoint Protection Exclusion in DLP

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I could not find a tech article regarding exceptions for Endpoint Protection in DLP.  Can anyone help me on that?

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Cloud-enrolled, on-premises SEPM, how to get Symantec_Agent_Setup.exe installation file for the destination cloud

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Hi,

I was going through Upgrade paths to Endpoint Protection 15 https://support.symantec.com/us/en/article.tech253178.html

I have already enrolled my SEPM on the cloud, latest version 14.2.1_MP1. Found 'SEP 14.2 RU1 or higher clients that are associated with a cloud-enrolled, on-premises SEPM can be converted to SEP 15 cloud-managed, thereby removing the need for SEP client re-deployment.

How can i proceed? I cannot find the Symantec_Agent_Setup.exe installation file which can be downloaded from the cloud console nor Via SEPM client group command.

Please help. Should I activate the cloud-enrolled with a subscription key?

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1569229357

SEPM 14.2 Definition/Updates Log File Redirection

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Is there anyway we can re-direct Definition/Updates Log file to another drive/folder?'
 

I am migrating to a new server and about to install 14.2. Not sure if we can do the redirection during installation or after installaton?

Regard

Jawn

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Symantec endpoint latest version on-premises

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I do not need a solution (just sharing information)

hi

The latest version for Symantec endpoint 14 is  

14.2.1.1 (14.2 RU1 MP1)14.2.4814.1101August 20, 2019

Can i use the above version on-premises. this quesion here becouse when i access MySymantec under download i found two categories under Endpoint protection

first : SPS-EE ( whitch include the above version)

second: Symantec Endpoint Protection 14 On-Prem Managed ( latest version is Jun 14, 2018)

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Client Push Update

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Good day,

Could someone please advise if it is possible to split in SEPM V14.x the push update into differant groups.

I have 6 * Servers (Windows Servers 2012/2016)

12 * Windows 10

I want to split the servers and clients to update the definition at differant intervals. If a definition is not correct, not to let all servers and clients fail at the same time.

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Need TECH Article for Endpoint Protection Exclusion in DLP

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I do not need a solution (just sharing information)

I could not find a tech article regarding exceptions for Endpoint Protection in DLP.  Can anyone help me on that?

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Moving to Intune MDM from Symantec MDM- Windows 10

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Hi,

I've had a read of the KBs but I wondered if anyone can add some additional information to the process.

Currently all Win 10 (1903) PCs are enrolled to Symatec MDM as part of the SEP installation.  I now want to move the PCs to Intune MDM, the KB article suggests that just disabling the MDM option in the SEP admin will unenroll the devices from the Symantec MDM automatically, is this right? does this work?  Or is it best to manually un-enrol the devices, disconnect them from the Symantec MDM then enrol into Intune and then enrol back into SEP?  Are there any gotcha's I need to look out for during this process?

Any advice, thoughts gratefully received.

Rob

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One SEP client is not communicating to SEPM console

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Hello All,

Good Morning ,

I have one sep client running in the version 12.1.7061.6600, This client is reporting to SEPM cosnole (14.0. Mp). post SEPM cosole upgrade SEPM 14.2.1(14.2.4814.1101). Now client is not communicating to SEPM console . its showing offline in SEPM console. 

We did the all basic steps. if any suggestion for further analysis.

Sep client version  12.1.7061.6600(client is running in windows server 2003) 

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SEP Cloud - license nightmare

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I do not need a solution (just sharing information)

We added an additional 5 device licenses to a customer who had 54 device licenses. 

The new license pop up out of groups (Group: none). Groups are where we have all devices gathered, and attach appropriate policies. So what you say we should do, is have like 10 computers from Finance in one group, and 8 computers from Sales split in two groups, to fully use two licenses.

IT MAKES NO SENSE!

Another thing: When I look at a device, I cannot see who uses that device. 
How do I find DESKTOP-2REBS2A without naming computers with the users name, or having a 3rd tool to match user and computer? The old on-prem Endpoint Protection could do this!

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SEPM Reporting Customization

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Hi all,

We currently have SEPM installed and occasionaly need to run specific reports and the information from the Monitors page/Reporting Tab returns too much information. Is there a tool or way we can more custimize the reports and the date we retrieve?

Thanks,

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SEPM client disappear

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Dear all,

The client disappeared in this column,

anyone have this issue before???

should Ii restore the certificate first?

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