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Windows 10 2015 LTSB and 2016 with SEP 14.2.x

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I do not need a solution (just sharing information)

Is there any update/fix that can be done with the Windows 10 2015 LTSB not working with the UWF?  

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Capabilities Matrix for SEP 14.2 versus Windows Defender.

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I do not need a solution (just sharing information)

I am looking for a capabilities Matrix that someone may have completed for SEP 14.x vs Windows Defender?  If someone has completed one could you please upload to our forum discussion or a link to where there may be one.  

Thanks, Laurie

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Move Multiple SEP Client From Different SEPM

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I need a solution

Hello,

I have a case in one of my customers. bellow is the details :

  1. My Custome have 2 Separate SEPM and want that installed separately with option "Install my first site"  checked when configuring it at the first time.
  2. On the first SEPM they have arround 2000 Users and Second SEPM they have 500 Users.
  3. And now they want to move all 500 Users from Second SEPM to the first site and reinstalling the second site and being the replication partner of the first site after that.
  4. The option to move that i have is usng Sylink.xml file that i generated from the first site.

My question is there any way to move multiple client like that in one command or Is there a way to distribute sylink.xml to the client computer without doing it one by one ?

Thanks

Ahmad

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Installing SEP clients via GPO

Repository

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Hi All,

In the SEPM, we configured to hold atleast 30 virus definitions.May I know, in which path those virus definitions will be saved (Path, to take the stored definitions).

Is it possible to take all the stored virus definitions from the respository. 

Regards,

Harish

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Policy

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I need a solution

Hi Team,

Required help on firewall policy to block particular Ip-address(x.x.x.x) to certain user.

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Restart Required ??

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Hello folks,

is restart mandatory for a client install?
I have some critical servers fwhere a restart is something that our team cannot perform.
So, if I proceed with the Basic client features fot Servers, does the agent install still requires an endpoint restart ?

Regards

Fawaz

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Virus Definition not getting updtaed from SEPM

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I need a solution

Hi All,

        I have been facing an issue in updating the Virus Definition for Windows 2003 servers. SEPM(Version 14.2.3335) is getting latest definition from the LUA Server and most of the SEP Clients which are part of Different groups of that SEPM are getting updated. Most of the 2003 machines(32 Bit) which are belongs to one particular group are not receving the update. Only few servers are getting update from that group.

I have Pushed the update content manually, even though it's not receving the update. Can some help me.. If you require additional info please let me know.

Regards,

Arun

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Symantec Block All Websites Firewall Policy , taking Computers out of domain

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I need a solution

Hi,

I have written a Firewall Policy that will block all the websites. After creating the Policy, I have assigned to a Group. The Computers assigned to that Group are going out of the domain. RDP is getting disconnected. We are unable to ping the Computer IP from other systems. Not sure what is happening.

But strangely, when the firewall policy rule is modified for only selected applications mentioning the ieexplore.exe and chrome.exe, it is working fine.

But this is not a perfect solution. I can't add all the .exe browser names on the planet. Strangely, if I change the chrome.exe to chrome1.exe, chrome browser can easily access the websites. This Firewall Policy is not getting applied due to the change of name of the file.

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List of allowed pendrivers PC

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I do not need a solution (just sharing information)

Is it possible to do with Symantec Endpoint Protection, a list of allowed pendrivers on a computer?

Seemed like USB Waecher

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Disable Hotspot

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I need a solution

Hi there

We have a non-domain windows 10 home edition laptops in the company and I want to disable the hotspot option, unfortunately this can't be done with gpo in home edition, is it possible to do it with symantec??!!

ThanQ

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Endpoint Protection update problem

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I need a solution

Dear community,

We have recently tried to update Symantec Endpoint Protection 14 but for some reason update fails. After deeper inspection of system we have noticed that current state of antivirus product ( productState ) is "458752" (this was done using WMI query "select * from AntiVirusProduct").

Can anyone please clear this for us, since we are not able to find any data regarding this product state.

Best Regards.

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SEPM log Retention

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I need a solution

Hello Everyone. I have SEPM 14.2 RU1 running with a SQL database. Due to PCI requirements i need to configure the logging to be 3 months on the SEPM.

Can you please tell me what parameters I need to use ? Also once i change these parameters would the size on the SEPM going to increase or the size in the SQL server going to increase?

Appreciate your response

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Correct migration process for SEPM to new server

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I need a solution

Hi

I have just upgraded our SEPM server to 14.2

I now need to migrate this from the current 2008 r2 server to Windows Server 2016, different IP and different name.

Note that I am using an SQL database on another server.

I have found a couple of articles but some of the steps appear to contradict each other.

What is the correct process to migrate while not disconnecting clients, as we have about 375 of them.

thanks,

Brett

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Mac binding

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I need a solution

Hi Team,

Can we assign mac binding(Ip-address Reservation) from symantec endpoint protection

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SEP blocks NIC Teaming in Server 2019

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I need a solution

Recently I installed a fresh copy of windows Server 2019 OS Build 17763.107 on my IBM System x3650M5 machine with 4 Broadcom NetXtreme Gigabit adapters. As soon as I created NIC teaming with LACP option (same on the switch side) and installed SEP version 14.2.3335.1000 for WIN64BIT i got disconnected after a restart. Further investigation showed that NIC cards individually looked fine, but the teamed NIC interface was crossed as if Network cable was unplugged.

I upgraded drivers from Lenovo, installed cumulative updates for windows, ran Symantec troubleshooter (which found zero problems related with NIC) but nothing seems to work.

Symantec support offered that some rule was blocking traffic. When we removed "block any any" traffic from firewall rules, Teamed NIC started up. Same happened when we just disabled firewall module. 

I had server 2012R2 installed prior to 2019 on this machine and it never had such problem. couple years ago I tried to upgrade it to 2016, but I encountered the same "Cable unplugged" problem with NIC teaming and didnt troubleshoot it too much, since it was only for evaluation purposes.

Any ideas? Maybe any of you encountered the same problem and more importantly: solved it without just uninstalling SEP for good? :D

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Setup Email Server for Email Notifications

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I need a solution

Hello everyone. I am struggling to find information on how to setup an email server able to handle what SEPM needs. I have found a wealth of information regarding setting up the actual email notifications, but nothing on the actual email server settings/requirements. 

All our computers are Win10 and the Server is running Server 2016. 

Do you have to use whatever email server the admin email is using? Or can you use a different email server?

We use a gmail account already for other SMTP email alerts with no issue, but those credentials do not seem to work. All our work emails are through MS Exchange (as is the admin's email) - which also do not work. 

How can you tell if your email server is setup to recieve SMTP relays? How can I enable that if it's not set already?

For the sender address, does that need to be an actual existing email or can you makeup one? (Ex: SEPM@email.com)

I have logs of past failures. Reading through them helps me none. I doubt they would be helpful as I'm sure I'm not setting up our email server right.

Thanks for your time and help!

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epicunitscan.info chrome corrupted

AD Sync

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I need a solution

Hello,

Im facing some issue with the sync between my SEPM and AD...

I have some computers that have SEP installed on them but on the manager they appear as not installed, it also happen for definition (client up to date, in SEPM appear out dated)

The sync heratbeat is 4 hours

I tried to look for errors in the log file but found nothing

Do you have any idea about this 

Thank you 

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Symantec 14.2 RU1 - Overdeployed

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I do not need a solution (just sharing information)

Hi all! 

good day to everyone, i would just like to seek your advise / help. for the past few weeks, i am recieving notifications that i have overdeployed clients.(inconsistently, mostly the alert is triggering while replicating)

it's not a big number but usually it happens when my 2 sepm replicates.

to further understand here is what my current infra

1.1 US sepm ---- 1 ASIA sepm (db replication)

2. database replication (every 4 hours)

3. 7400 seats.

4. client will be removed after 3 days

5. non - persistent client will be removed after 1 day

6. also the alert is only happening on 1 sepm at a time (us shows overdeployed on dashboard while asia is not)

something to consider 

-- i have no control when new machines are being installed / remove.

now on my concern. i have checked with symantec support and honestly the response time and no solution was given, (gave them, symdiag, logs could not explain properly what is happening)

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basically what i want to understand is.

*where can is see proof, aside from the alert that i am really lacking of license -- compute status etc. (management will have to ask me if thats the case, budget are tight)

 *if this is an issue where can check? is it database etc.

thank you,

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