Quantcast
Channel: Symantec Connect - Endpoint Protection - Discussions
Viewing all 10484 articles
Browse latest View live
↧

Upgrading clients from 12.1.X to 14.X - reboot required?

August 24, 2017, 1:56 pm
$
0
0
I need a solution

So I've been reading the various upgrade documents from 12.1.X to 14.X (https://support.symantec.com/en_US/article.TECH236...) and I'm trying to track down if a reboot is required for the client servers running W2K8 R2 / W2K12 / RHEL 5-7 if I push out the upgarde via AutoUpgrade . I know for best practices it’s stated that the clients should be rebooted before installation - I have about 500 clients each with different owners so I'm trying to avoid scheduling 500 different reboot windows. 

Thanks

0
1503609213
↧
Search

Thin client server processing peak because of Symantec client

August 25, 2017, 1:12 am
$
0
0
I need a solution

Hi,

We have a thin client server running under Windows server 2012 r2. Problem we are having is that processing peaks, once we disable symantec client everything return back to normal. We upgraded to SEPM14 but still having same problem. Will installation of Embedded or VDI client installation settings for Windows solve the issue?

Please help with this issue. Thanks!

0
1503655463
↧
↧

symantec endpoint protection doesn't work

August 25, 2017, 2:47 am
$
0
0
I need a solution

How to fix Symantec version 14 build 1904 (14.0.1904.000) install on windows 10 Pro version 1703

0
↧

SONAR - Component is Malfunctioning

August 27, 2017, 1:27 am
$
0
0
I need a solution

We faced to SONAR Component malfunctioning on our agents recently and the number of problamatics systems are growing day by day. Also most of them have Tamper protection malfunctioned too.

Here you can see the result of SymHelp on of sample system. please kindly assist..

0
↧

Enable Disabled Clients Remotely?

August 28, 2017, 9:11 am
$
0
0
I need a solution

I have several client with a disabled client status and would like to know is there a way to enable these clients remotely?

0
↧
↧

Recommendations for changing a SEPM 14 MP2 console from a workgroup to a domain

August 24, 2017, 1:51 pm
$
0
0
I need a solution

The console SEPM 14 MP2 is in a working group but it is required to register the server to a network domain, would present some inconvenience when making this change or there are recommendations to do this action

0
1503611507
↧

Uninstalling SEP 14 client remotly from SEPM server?

August 28, 2017, 2:02 pm
$
0
0
I need a solution

Is there a way to uninstall SEP 14 client remotly from SEPM console ? We have 14 MP2 on SEPM and 14 MP2 on all SEP clients

0
↧

Auto Protect on blocking thumdrive

August 28, 2017, 9:32 pm
$
0
0
I need a solution

Hi,

May I know will SEP scan the blocked thumdrive when it plugs in?

Thanks.

0
↧
Search

SEPM Couldn't allow me to login to renew licenses

August 25, 2017, 2:34 am
$
0
0
I need a solution

Hello,

SEPM couldn't allow me in to work in the SEPM with the credentials I used to login. Requested to get password reset with the e-mail ID used during installation. But, no e-mail is arriving on several requests. Please help. Filled the form on my Symantec connect. But, couldn't accept the form for Technical Support. Anyone who can help please?

0
↧
↧

SymDiag powererasor error: not available

August 29, 2017, 2:12 am
$
0
0
I need a solution

activated the rootkit scan in symdiag, after the reboot the scan is about to continue and then a message pops up that power erasor is not available.

And i can only continue without the powererasor scan.

is there a log to toubleshoot this and did anyone have this before?

0
↧

Adding Clients to the groups

August 29, 2017, 4:48 am
$
0
0
I need a solution

Hi 

Please can anyone guide me through :

We have SEPM 12 in my production environment.

with all clients on win7 . 

I have recently deployed a test server with SEPM 14 for testing purposes. 

I am unable to intergrate the active directory , when i am adding the server to add Directory Server comes up with a warning : Unknown AD Connection Error.

which means i am unable to add OU to the groups. 

Please can some one help me with this ?

On the other hand when i try to add specific clients via IP address it does creates a connection to deploy client remotely once the status is comes up with successful it doesnt seems to appear in its desired group. 

Am i missing a trick here do i need to unistall the previously installed client on win 7 machines or is it something else to it , bcz when i try to push remotely from the server the message of deployment seems to appear on the client.

Please can anyone guide me through . 

Thanks

0

1504016220
↧

SEP 14 reputation check

August 29, 2017, 4:37 am
$
0
0
I need a solution

I want to ask, can i check the reputation of file like NIS or Norton Security? And is Sep 14 block malicious website in Opera browser?

0
↧

Outdated Workstation

August 29, 2017, 9:10 am
$
0
0
I need a solution

Everyweek I monitor the are a lot of clients that has outdated antivirus definition.

Is there a way to make a communication to issue those clients to update its antivirus?

0
↧
↧

Scheduled scans running at random times.

August 29, 2017, 11:56 am
$
0
0
I need a solution

I recently moved to a new server for the console, uninstalled clients, and reinstalled from the new console.  I set up an administrator scan in the console to run Sundays at 3:00 AM.  I don't see that in the clients.  I assigned the policy to the group, nothing.  I created a new group and assigned the policy, nothing.  I rebooted the clients, nothing.  I chose the Update Policies command, nothing.  They will run at random times on random days.  I submitted a case yesterday but have heard nothing and cannot find where to see open cases in the website.  I tried to post this 5 minutes ago and then the website screen went black and I had to start over.

Please help.

0
1504034296
↧

SEP Mac OS 10.12.6 Sierra Install

August 30, 2017, 2:12 am
$
0
0
I need a solution

Hi All

We currently run Symantec Endpoint Protection 12.1.7 RU6 MP5. We are trying to install a SEP client onto Mac OS 10.12.6 Sierra, and we are getting incompatible version of MAC OS X.

The package installer we have on the SEP Management Console for Mac is 12.1.6867.6400. Is there a newer version for our version of SEP, or do we have to update to Symantec Endpoint Protection 12.1.7 RU6 MP6.

Or is this version of Mac not supported with 12.1.7 and we will have to go to 14 ?

Thanks

0
↧
Search

SEP12 / Block creation of files with specific extensions

August 30, 2017, 5:26 am
$
0
0
I need a solution

Hi all,

To protect our computers against Ransomware, i 'd like to lock the creation of files with a list of specific known extensions ( locky, lukitus, nuclear, empty, ... ) on my users computers.
I have a list of more than 200 extensions used by ransomware to block.

I have created an Application and Device Control Policy in the SEPM 12.1 console, like there : https://www.symantec.com/connect/forums/block-exte...

But, as i have more than 200 extension files to block, is there a way to put this extension list in a single row, instead of creating 200 rows for each extension, one by one ?
Is there a way to import/export that extension list into/from the sepm console ?

I tested with 10 manually entered, row by row, file extensions that i want to block, and it's working.
SEP blocks the file creation, and gives the warning message to the user with the systray sep icon.

But it will be a huge work to add all the file extensions, one by one ... so i'm looking for a way to render this action more simple...

Excuse me for my poor english, i'm french...  and i do my best ... ;-)

0
↧

New Whitepaper: Ransomware 2017 An ISTR Special Report

August 30, 2017, 8:29 am
↧
↧

Issue with SEP 12.1 in an SEPM 14.x environment

August 30, 2017, 9:18 am
$
0
0
I need a solution

I recently update my SEPM to version 14.x.

For windows XP and W2k3 computers I use SEP version 12.1.7266.6800 MP8. But when I try to install a new exe packet with this versión I get an error in all my XP/w3k3 clients and that version is not installed.

NOTE: All these clients has already got SEP version 12.1.7004.6500 and are working fine with SEPM 14.x but I'd like to upgrade to the last 12.x version. I've tried to create the new packet with versión 12.1.7004.6500 but the result is exactly the same. The only packet I can install is that one created in my las console version, 12.1

Any help would be appreciate.

Thank you in advance.

This is the error I get

Error

Jose Manuel García

0
↧

Bloodhound.Exploit.33

August 30, 2017, 2:29 pm
$
0
0
I need a solution

Seems like I'm getting way too Bloodhound exploits, all in the Firefox folders. Symantec quarantines the file, but they are all over my environment. Is this a Firefox or Symantec heuristic scanning problem?

At least one security risk found:

Risk name: Bloodhound.Exploit.33
File path: \Users\mhenry5\Library\Caches\Firefox\Profiles\p1rax1cw.default\cache2\entries\D24076F9E3188D7A262CB45F9E12FADDBFE48A56
Event time: Aug 30, 2017 3:27:16 PM
Database insert time: Aug 30, 2017 3:27:42 PM
Source: Real Time Scan
Description:
User: Max Henry
Computer: MHENRY5-2YLG8WL
IP Address: 10.204.170.241
Domain: xxxxxxx
Server: SYMBLUE
Client Group: My Company\Mac_LUA
Action taken on risk: Quarantined

0
↧

LiveUpdate Administrator Passwords

August 31, 2017, 12:03 am
$
0
0
I need a solution

Is there a way to set the password requirements for the live administrator password? i.e. minimum password length?

What is the maximum password length allowed for live update administrator? is it configurable?

0
↧
Viewing all 10484 articles
Browse latest View live
Search