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SEP Remote Console 12.1.4a GUI issue

I need a solution

My company just upgraded to this latest version for us to use. It seems to be the same, but a bit faster overall. However, I noticed the GUI has changed slightly, and I was curious if there was any way to either customize it or change how it is displayed.

I'm looking under the Monitors section from the left sidebar, then under Command Status. Each entry used to be a single line, but now each entry is 5 lines deep, which makes the scrolling near endless, and much harder to keep up with and track certain machines. The only line that using all of that space is the source, which is Symantec Endpoint Protection Manager.

I guess I'm looking to widen the columns to get more entries on a single screen if possible. I track hundreds of these entries a day, so it would make my job much easier to be able to view more than just 3 entires without scrolling...

Thanks for any advice..

cheers.RickS


Symantec Endpoint Client 11 - 12 update

I need a solution

Hello,

 

I am looking into updating our Symantec 11 clients from Version 11RU 6 -12.1.4. 

 

Due to our current configuration, and AD configuration, completing a group deployment would be problematic to say the least.

 

After reading this article about upgrading: http://www.symantec.com/business/support/index?pag...

I am a little confused by the auto deployment, is the new client (12.1.4) placed on the Symantec 11 management server and deployed from it? I do not see how it would work any other way since the heartbeat would be to the Version 11 server.

Another question I have is if Symantec has a method to upgrade clients based on Subnet ranges. I know you can deploy by upgrading is typically a different process. Also, does Symantec 12 or another product allow for scanning for currently installed 11 client so I can take a targeted approach?

Any tips on moving through this update from past experiences? Approximate numbers are 150 servers 450 workstations.

Thank you for your help and advice in advance.

1396967108

Avoid AD assignement groups

I need a solution

Hi all,

I received an inherited console with groups created by importing OU from active directory. I need to migrate clients from SEP11 to this new console and I need to avoid the assignement to the AD groups and send the clients directly to the ones that are created by myself. I created an installation package exporting the policies of this group, but when I install SEP12, the clients goes directly to the OU and no to the group that I want.

Is there any chance to avoid these and send the client directly to the group that I want?

Thanks in advance

Whitelist question

I need a solution

Hi There,

  I just white listed some software we are developing, and I got asked a question I couldn't answer.  My boss wanted to know what the customer needs to do to get the "latest whitelist".  I take that to mean, what do our customers need to do in order for there software to use the new white list?

 

Thanks,

Paul

Manually run report to see SEPM health instead of waiting for email

I need a solution

Our SEPM servers run on Windows Server 2003

 

We have "Server Health Alert" that informs us when SEPM service is off

 

How to manually run a report to see whether SEPM service is on or off rather than waiting for email?

1396981707

Generate Windows Event for virus definitions

I need a solution

Hi guys,

We have SEPM12.

Looking at this link:
http://www.symantec.com/business/support/index?pag...

SEPM will generate Windows Events for several situations.

We would like to know if it can generate a System Event for when the definitions reach a certain age:

I noticed this line in the link:

Definitions Unprotected
40
GL_EVENT_BAD_DEFS_UNPROTECTED
Occurs when a computer is not protected with definitions.

Can someone explain the following:

1. When is this System Event (40) triggered?

2. As mentioned earlier, is there a way to generate a Windows Event when the virus definition reaches a certain age?

 

Thank you so much,

Vic

 

Boot.Cidox Removal Problems

I need a solution

I am having a difficult time removing this root kit from a user's workstation.  It appears to only affect his e-mails.  I tried to use the Norton Boot product but it wants a PIN.  Norton Power Eraser is of no use either.

Does anyone know how to get rid of this?  I checked the usual suspects like cleaning out the user's temp, prefetch and Registry "run" entries.

Thanks in advance!

Marc

Calspas14

How to repoint SEP client in the different network zones to point to single SEP server ?

I need a solution

Hi All,

I'd like to simplify the Symantec Endpoint Protection Manager 12.1.3 deployment across multiple different DMZ and network zones to just one single server.

Because at the moment each network zones and each DMZ networks got its own SEPM server to distribute the policy & updates to the clients that is replicating against the main SEPM server in the internal network. I realize that this is not ideal and I wants to consolidate them all into just one single SEPM server for all of the network zones.

 

How to do that and where to start from ? in the DMZ zones I got approximately 130 SEP clients.


Pending File Rename Operations

I need a solution

Hi

It has been observed that after mulitple reboots the traces of Symantec in registry key of "Pending File rename operations"

As per my understanding ideally the traces should get cleared from the above key after the successful reboot.

Can you please let me know why this happens as we have an application in which it detects the following key for any patch deployment.

If there any traces in the key of any application we are not able to deploy any update.

Request an expert help on the same.

Regards

 

Scheduled Reports not working properly

I need a solution

I have sceduled a few reports within SEPM 12. It is working for a day or two and then gets stuck (not receiving anything), until I restart the SEPM service, where I receive all the reports at once.

We have SEP 12.1 RU4. Have anyone experienced this issue before?

SEPM mail not working after migrating to new server

I need a solution

I migrated the SEPM from old the server to a new server.

I kept all settings and imported the database from the old server.

I didn't modify the email settings. Our smtp server needs no authentification.

On the new server, SEPM is not sending any mail with the exact same mail settings.

If I try to send a test mail from the mail server setting via SEPM console, following error appears:

Image may be NSFW.
Clik here to view.
email.JPG

If we try to send a mail from the server via telnet, it's working fine without smtp authentification.

I already tried to repair the installation via SEPM setup. (suggestion from https://www-secure.symantec.com/connect/forums/sepm-console-not-sending-auto-email-notification)

 

SEPM version 12.1.4

Operating system Windows 7

 

 

1397047308

three files inder .zip - infection detection.

I need a solution

If I have .zip file contaning three files. One file is infected. The zip file received by email.

When infection will detect.

1) is after email received.

2) after email opened

3) after .zip opened

4) after infected file opened

5) after infected file closed.

6) after .zip closed

7) after email closed.

 

Please suggest.

COMANDOS

I need a solution

Buenos dias,

para actualizar intento ejecutar desde un CMD el comando smc -updateconfig pero me da este error:

"smc" no se reconoce como un comando interno o externo,
programa o archivo por lotes ejecutable.

Alguien sabe porque no me funcionan los comandos?

Gracias!!

 

1397040969
3213121

Difference between Insight, Insight lookup & Download insight.

I need a solution

I would like to know - Difference between Insight, Insight lookup & Download insight. In short.

I assuming Insight lookup & download insight are same, only difference in lookup configred in sched scan & download insight in Virus & spyware policy window.

 

1397063453

Defintions are often days old on the SEPM

I need a solution

Good day everyone, I have a situation where I was asked to prevent definitions from being downloaded during business hours so I adjusted the schedule as you can see in the attached screen shot. Since I did this, definitions can be outdated by as much as three days. Today they appear to be current, but other days they are behind.


Compress Endpoint protection 12.0.1001.95 database? Need room

I need a solution

I have used the 12.1 database compression tool on 12.1 and it helped.

I have a Windows 2008 R2 non VMWare server that I need space on the C: drive.

I am trying to plan a time I can attempt to move the DB to the D: drive as there is plenty of space there.

But right now I need space.

I only have a hair over 2 gig.

If I can't compress the DB can I delete anything from say programfiles (x86)\symantec\symantec protetion center\inetpub\clientpackages?  They are time stamped a couple months old.

Or is anything under programdata\symantec deletable??

Mike

I have read about moving the DB and it sounded fun for some.

So any space creation tricks would be appreciated to start.

 

 

After Database restoration clients are not communicating with SEPM

I need a solution

Hi,

I am facing some issues with SEPM so I run the Manager configuration wizard with the intention to repair the SEPM after completing the wizard I restored the database with backup as on date of 31 March 2014 around 900 clients are added to SEPM at that time .

Restoration of database completed sucessfully but the issue is that clients are not communicating with SEPM manager are all of them showing Offline and I am also getting error of Apache again and again on the server on which SEPM is installed.

Please guide me what I have to do to make these clients again communicating with SEPM abd to fix this Apache error.

 

Regards

Geekgadget

Denial of Service "IP Fragmentation Overlap" attack detected.

I need a solution

Hi,

We are reciving "Denial of Service "IP Fragmentation Overlap" attack detected." alerts on number of PC's. Are these false positive alerts?

 

Can the SERT be booted off of a removeable device such as a USB?

I need a solution

We no longer use CD-ROM on our PC's can the SERT be booted from an External HD or a USB?

1397131954

Best practice for Servers in Production

I need a solution

Hi,

 

We have 2 different environments with a SEPM in each environment. Both of them has got their own SQL Server which replicates with each other. They want to change the second environment to either SEPM and SQL on the same Server or embedded database on the one environment.

 

Does anyone know where I can find a best practice on why to use SQL and why on a seperate Server and not on the SEPM Server.

 

Thanks

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