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Creating .pkg instead of .app

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We used to get .pkg installers for SEP.  With 12.1.4, we're getting .app installers.  I asked the people who run SEP here, and they have no idea... it's like I'm speaking Martian.  What can I point them to that will spell out EXACTLY what they need to do to produce a .pkg installer?


delay restart on SEP SBE client after upgrade?

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I'm preparing to upgrade all the client worstations to 12.1.4a after upgrading the manager. I was asked if the users will need to reboot immediately or can they choose to delay the restart.

 

I know in the Enterprise version you can set it in the manager to allow them to do so but not in Small Business Edition. However I don't recall if the users will be prompted for the restart and could then choose to delay it or does it just happen immediately.

 

Thanks in advance,

 

Michael

Increase in ws.reputation.1 risks since deploying 12.1.4

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We recently upgraded our SEPMs to 12.1.4 (Windows 2003 r2 x86 servers)  Last Thursday I began deploying install packages to a subset of our environment and since we have seen an increase in reputation violations.  At first I thought it was just the Prism application, that something had changed in the program that caused it to become an unknown.  However I have been seeing others.  Was wondering if anyone else has seen this behavior in 12.1.4.  Does it use the same reputation database as 11.0.6?

Management Server List Policy - can't change

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Migrated to a new server but unable to remove the replication due to the defaultr groups still assigned to the old server list.  Group shows as gray so unable to change/assigne to new server list. What is missed?

Error 0x10010000- Server 2012

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All,

 

I just got through a fresh install of SEPM 12.1.4 on server 2012 using an external SQL server and am receiving the "Error 0x10010000" dialog boxes when using portions of the management console.

It looks like it is an issue with PHP? the recommended fix is to add the SQL server active directory user account as a local administrator?

Is there another fix besides this? I already added this account to the following directories with full permission;

%:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Inetpub

%:\ProgramData\Application Data\Symantec\Symantec Endpoint Protection Manager\Php\temp

%:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting

I found this tech article, but in my opinion is not an appropriate fix; http://www.symantec.com/business/support/index?pag...

Is there another fix to get this working besides leaving this account as a local admin?

Thanks!

 

Directory size Increasing - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage

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Hi,

I'm running SEPM 12.1.4023.4080 (upgraded from 12.1.2)

The directory  C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage  keeps increasing by about 700MB a day. It was also doing this when I was on 12.1.2 (I had hoped upgrading would sort out the problem but to no avail). I've already read this article....

https://www-secure.symantec.com/connect/articles/high-disk-space-being-consumed-cprogram-filessymantecsymantec-endpoint-protection-managerda

... but I'm not massively keen on doing a disaster recovery procedure if I can help it.

Firstly, what are these files? Surely they're not the actual Import packages that I make client SEP install from are they?

Secondly, rather than run a DR, is there anything wrong with me just making a scheduled task to delete everything in that folder once a day?

Unable to login to Symantec Endpoint Protection Manager

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Hello,

I have upgraded Symantec Endpoint Protection Manager from 11.0 to 12.1 in our VM machine, howevr someone mistakenly revert the snapshot of the VM to the previous date and after that whenever I am trying to login to the console using credentail admin, it gives me the below error

"Failed to connect to the server.

Make sure that the server is running and your session has not timed out. If you can reach the server but cannot logon, make sure that you provided the correct parameters.if you are experiencing network issues, contact your system administrator"

Please help for resolving the issue.

 

I have tried the steps as mentioned in below URL, but of no help

 

http://www.symantec.com/business/support/index?page=content&id=TECH104931&profileURL=https%3A%2F%2Fsymaccount-profile.symantec.com%2FSSO%2Findex.jsp%3FssoID%3D1369630251637LQq92944100l8787gqb7RNKu1Q022KwA824zy

Site Status Report - Clients not reporting status

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Wondering if anybody could help me with what should be a simple question.  When running the report for System and Site Status it has a line for Total clients not reporting status and this is 1.  For the life of me I haven't been able to find out where I can find out which machine this is.  As it is a report you can't click on the number in the report to find out further info.

 

Where in the SEPM version 12 console do I look to find this offending machine?  At lot of articles I've found whilst searching suggests there should be something on the home page but I can't see it?


Tell if SEP is using the embedded or SQL database?

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Hi all. I have Symantec Endpoint Protection manager version 12.1.3001.165 running on a Windows Server 2003 R2 32 bit server. We also have SQL server 2005 compact running on the server which handles our BackupExec databases. How do I find out if SEP is using the embedded database or a SQL database? No, I don't see any SEP databases in SQL management studio, but it may be somewhere else. Also, is the embedded database a type of SQL database or is it a true non-SQL database?

If a machine fires for Bloodhound.NeuralMBR, why isn't it considered "infected"?

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Looking through logs from a few days back, I've identified a couple of machines with the risk "Bloodhound.NeuralMBR".  The event/action is "Virus found (left alone)".  So it appears that we've got a master boot record infection.

I've got a separate report that runs regularly to publish all machines with infected status - a way of making sure nothing slips through the cracks in incident response.  But the machines reporting Bloodhound.NeuralMBR aren't showing up - why?

 

 

HOw to find unmanaged PCs

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I would like to set up my desk PC as an unmanaged detector.  How do I do this and how does this happen.  How will it let me know when it finds unmanaged pcs?

Explanation of Assigning a Package to a group.

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Hello again - if I create an install package and then assign it to a group, does that mean that any pc in that group will get updated when they connect to the network, like if a new PC get connected to the network and is in the group with the assigned pacakge - it will be sent the install package??

 

thanks

SEP - Report with Scan Times

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I have an application that has exhibited some crappy performance. I need to generate proof that SEP isn't the root cause. I need to figure out a way to report about prior scan times of server01 for the last month (week, n days, whatever is easiest and as far back as I can go). I am currently using a MS SQL database as my backend for the server. I checked the canned reports and there doesn't seem to be any way to pull a history report other than the last time a scan ran. Also would there be a way to determine what type of scan was run?

Thanks in advance!

1396551932

Error files growing bigger in SEPM folder ?

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Hi People,

Does anyone know if it is safe to delete the files in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\log\traffic directory ? it is now sitting at 9 GB of over 28.000 files

why SEPM doing that ?

Symantec Antivirus for Linux definition updates always fail ?

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Hi People,

I'm using Symantec Live Update Administrator v 2.3.2 to download and push the definitions to Linux servers. In the past months, it seems that it never success in downloading the definition and I wonder if I can delete the items in C:\Program Files\Symantec\LiveUpdate Administrator\clu-prod directory ?

after that how can I force download the full definition update again ?

Thanks


password confgiure

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How to set password for sep client to service stop?

1396593227

package for client

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How to create the package from SEPM to install the client for unmanage?

disable symantec endpoint protection

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How to hide the "disable symantec endpoint protection" option from shield.

Akamai NetSession Client

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What is the Akmai NetSession Client (C:\users\my name-domain\appdata\local\akamai\netsession_win.exe)

 

SEP Questions.

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1)
Which of the following threats can Symantec Endpoint Protection stop?
•  Bulk mail
•  Social engineering
•  Wi-Fi cracking
•  Drive by downloads
2)
Which statement about the embedded database is correct?
•  Scales indefinitely
•  Uses Microsoft SQL 2005 Express Edition
•  Installs on the Symantec Endpoint Protection Manager
•  Cannot be replicated
3)
Which item is the Symantec Endpoint Protection Manager Default location setting for retrieving Live Update content?
•  A Group Update Provider (GUP)
•  A LiveUpdate content file
•  A Symantec LiveUpdate server
•  An internal LiveUpdate server
4)
Which statement about the LiveUpdate policy is correct?
•  The LiveUpdate policy includes a schedule.
•  The LiveUpdate policy requires a separate certificate.
•  The LiveUpdate policy does not include configurations for the Group Update Provider (GUP).
•  The LiveUpdate policy can be configured only during installation.

5)
What does the LiveUpdate Administrator enterprise Web application allow you to do?
•  Log in to a Group Update Provider.
•  Log in remotely to a Symantec Endpoint Manager console.
•  Distribute client software.
•  Manage Symantec updates on multiple internal Central LiveUpdate servers.
6)

How many SEPM can be connected to an embedded db?

1
2
5
10

I choosen answers - 1-D, 2-C, 3-C, 4-A, 5-D, 6-A

Please suggest.

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