Quantcast
Channel: Symantec Connect - Endpoint Protection - Discussions
Viewing all 10484 articles
Browse latest View live

Migrated AV, how to change client server

$
0
0
I need a solution

Hi All,

 

I was wondering if anyone can help me with this query, the server Symantec endpoint protection is installed had to be changed as the server was very old. This means that the clients are not connecting to the new software as they are still looking to the old server. is there a way to fix it so they look at the new server now? we have over 170 computers but about 30 come up in the client list as I manually reinstalled these.

 

 

Gramzon


Quarantine Console on 64 bits server

$
0
0
I need a solution
Hello,
 
I downloaded the last version of Symantec (12.1.4). I installed the Quarantine Server, and I would like to install the console on the same server (Windows Server 2012).
 
I received this message error :
 
180px_1.PNG
 
Any idea to solve the problem?
 
Normally, this version is supported by Symantec for 64bits OS (http://www.symantec.com/business/support/index?pag...)
 
Thank you for your help.
 
Florent

Failure loading Sylink.dll or one of its dependent dlls

$
0
0
I need a solution

All,

I logged inot my desktop to find that WIN 7 had restarted due to an automatic update and I was getting an error message that said "Failure to load sylink.dll or one of it's dependent dlls. Exiting Symantec Endpoint Protection". An attempt to start the SEP application gives me a message that says "SEP cannot open because some Symantec services are stopped. Restart the Symantec services, and then open SEP"

When I look at my services list, SepMasterService is running, however smcservice (Symantec Management Client Service) and SNAC (Symantec Network Access Control) are not. Attempts to start SmcService and SNAC give me the "Failure to load Sylink.dll" message above. I have uninstalled and reinstalled SEP and gotten the same result. Not sure where to go next. Has anyone else seen this?

Running Windows & and SEP 12.1 RU 4 (64 bit)

Symantec Endpoint Protection failing to write to firewall logs after importing firewall rules using smc.exe

$
0
0
I need a solution
Hello all.
 
After importing the Firewall rules stored in a .sar file using smc.exe, the firewall log does not work. I tried this command:
 
"smc.exe -importadvrule "firewallrule.sar""
 
This imports the firewall rule successfully, but it prevents the Firewall log from working. Restarting the computer does not help. The firewall log contains the logs from before applying the new rules.
 
After importing the firewall, if I make any change to the firewall using the GUI, including moving a rule up or down, and then saving the firewall, SEP starts logging the network traffic again.
 
In the Debuglog.txt, I see the below lines as being particularly relevant:
 
2013/12/05 16:28:25.601 [1912:1956] LogonUserImpersonator: on C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\Smc.exe , 
2013/12/05 16:28:25.601 [1912:1956] LogonUserImpersonator:Cannot open process 0, err = 87
2013/12/05 16:28:25.601 [1912:1956] LogonUserImpersonator:Cannot open process 4, err = 5
2013/12/05 16:28:25.601 [1912:1956] LogonUserImpersonator:ImpersonateThisProcess  on 000004C4
 
The process id for 0 and 4 are the "System Idle Process" and the "System" process, respectively. These lines may not be the issue, but it was the only difference between the smc.exe imported firewall rules and the manually added rules using the GUI. 
 
These four lines begin the process of importing the firewall rules. The Debug log from line 655 to the end concern the firewall importing.
 
 
 
 
Importing a .xml file does not work either.
 
I am trying to automate this process on the system, so any command line solution would be appreciated.
 
 
 
Attached are the debug log and the troubleshooting logs. Note that the debuglog.txt does not contain the successful importing of the firewall using the GUI, it only has the command line importing.
 
This system does not connect to the Internet and does not use LiveUpdate.

win xp april 2014

$
0
0
I need a solution

Hi all,

My company works with Win XP on client machines, we are in the proces of a migration to Win 7, Win 8 or maybe VDI.

I know Win XP support ends april 2014, maybe we will be fully migrated, more likely we will be not. On the client machines we are running SEP, i would like to know will our client machine be "secure" even after april 2014 when Microsoft stops updating / supporting win XP, so no security patches will be installed..?

Thanks,

levd

1386364779

Navx process missing/replaced in MacOS X 12.1.4 client? How to determine if scan process is running?

$
0
0
I need a solution

HI folks,

It appears to me that the navx process and command are not availble under 12.1.4 MacOS X clients. Is this correct? If so, what process is active when a scheduled scan is occuring. My test system is a Mac 10.9 system.

I'm trying to determine if a bug in an earlier version of SEP is still present (supposedly fixed in 12.1.4), but my way of determining the issue is to monitor when navx is running.

 

Thank you for any information you can provide.

 

 

 

 

 

Is a virtual appliance worth it?

$
0
0
I need a solution

Running ESXi 5.0 I have 7 guests that were all converted from their physical forms. They are all running client SEP. We are not using vMotion. I know there is a virtual appliance available. I can't find the install media for the virtual requirements. Is there a big performance boost here? Do i free up any licenses? I've been reading about how to go about installing, but nothing about the "theory of operation" as it were. Thanks.

1386363583

New SEPM server generating old server certificate

$
0
0
I need a solution

Hello, I migrated our old SEP server to a new machine (SEPSV1) with a new name (SEPSV2).   Everything's working fine/All clients are communicating fine.  Only thing I noticed is that when I access the SEPM Web Access (https://SEPSV2:8443), I get a certificate error in the browser because SEPSV2 trying to install the old server's certificate.

How can I resolve this?  Thanks!


Cryptolocker Q&A: Menace of the Year

$
0
0
I do not need a solution (just sharing information)

In the last quarter of 2014 we have seen cybercriminals reorganize around a new type of extortion: Cryptolocker. This threat is pervasive and preys on a victim's biggest fear: losing their valuable data. Unlike previous Ransomware that locked operating systems and left data files alone and usually recoverable, Cryptolocker makes extortion of victims more effective because there is no way to retrieve locked files without the attacker's private key.

Here is a BLOG which outlines the Cryptolocker and Symantec’s protection against this malware:

computer status report group wise

$
0
0
I need a solution

Hello Expert

We have share daily antivirus update report our customer.Can we export computer status report group wise.

Currently we have four group and each group two sub group.

 

 

 

SAV (Symantec antivirus corporate)

$
0
0
I need a solution

Hello Symantec Team,

I know that now we are using SEP but I just wanted to know this thing for knowledge base.

Can anyone tell me about SAV (symantec antivirus 10.2), How Can i restore communication between SAV antivirus 10 client and server.

 

LUA

$
0
0
I need a solution

Why we are using LUA for SEPM update when SEPM can get updated from internet also.

LUA Logs

$
0
0
I need a solution

 

I am using LUA 2.3.1 {due to security policies} to pull in updates from Symantec which then distributes the updates to 3 SEPMs.  Clients then receive updates via the SEPMs or the LUA.  in past few days, I noticed that the following logs file grows to Gigs in size. that it ate up the remaining 25gigs of space on the drive over the weekend.

C:\Program Files\Symantec\LiveUpdate Administrator\tomcat\logs\local_access_log.2013-xx-xx.txt 

Contents of log file include items such as:

[IP Address] -- [Date/Time] "GET /clu-prod/1376697804jtun_sepc130814011-130816011.x86

Is there a way to control this type of logging?

Please tell me that can I delete older entries of these file types in the ...\tomcat\logs folder?

  • catalina.[date].log
  • commons-daemon.[date].log
  • host-manager.[date].log
  • localhost.[date].log
  • localhost_access_log.[date].txt  <- Largest File Size
  • luatomcat-stderr.[date].log
  • luatomcat-stdout.[data].log
  • manager.[date].log

Upgrade clients to sep 12.1

$
0
0
I need a solution

hi

we start upgrades clients to 12.1 

i want to configure auto upgrade by groups , but in the same gruop  i  have clients with 32bit OS and 64 bit OS 

i notice that i can configure 2 or more packeges per group , how it will choose which client to install to the clients in the group ? 

 

 

 

 

What is the difference between Symantec Endpoint Protection and Symantec Protection Suite?


Installing Symantec Endpoint Protection for Macintosh and Dell's KACE

$
0
0
I need a solution

Anyone using DELL's KACE to push version 12.1.4013.4013 to MAC clients? Thank you!

Loss Data - Word file

$
0
0
I need a solution

Hello,

today i face one strange problem, most of my words files delete it, when i sort the file inside that folder it showing last moddfied today

if i open that folder it showing empty.

i check the sep it is working and i scan my computer showing zero infect file

 

Please advice

 

Thanks

Symantec Endpoint Protection 12.x End of Support Windows XP Date ?

$
0
0
I need a solution

Our company still have many Windows XP PC, and we concern that Microsoft Launched Windows XP will end of life on 8/Apr/2014.

However, will Symante Endpoint Protection 12.x have launched  when will be end of support Windows XP ?

Many Thanks !

 

B.Rgds,

Jacky

OPG IT Audit Team Supervisor

Tel : 3600512

2Email : jht.chneg@opg.com.hk

 

Problem mit Exceptions in SEP Version 12.1.4013.4013

$
0
0
I need a solution

Da wir unter anderem neue Server mit Microsoft Windows Server 2012 R2 einsetzen, mussten wir Symantec Endpoint Protection von Version 12.1.1000.157 auf Version 12.1.4013.4013 aktualisieren. Leider haben wir nun das Problem, dass die Ausnahmen nicht mehr alle funktionieren.

Z.B. gibt es bei uns diese Ausnahme D:\LOGA\, leider wird der Ordner trotzdem überwacht und die Applikation darin funktioniert nur noch, wenn man den SEP auf dem Client (Server 2008 R2) deaktiviert.

Exception-loga.jpg

Dies ist leider nicht die einzige Ausnahme, welche nicht mehr funktioniert. Mit SEP 12.1.1000.157 funktionierte es noch.

Für konstruktive Vorschläge wäre ich sehr dankbar!

About the password for Import or Export.

$
0
0
I need a solution

Hello everyone,

I'm using the SEP Client, I had a trouble when I click the "Import" or "Export" button. I used to import and export the policy. but recentlly, It ask me for a password. However, I do not know the password.

i would like to know how to import or export the policy without knowing the password?Thanks for helping me.

I am no good at English, I wish you pardon me for some mistake on expression.

 

Viewing all 10484 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>