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Can't get firewall rules to work

I need a solution

We are in a trial of the cloud based enterprise SEP 15 (SES).  I cannot get any rfirewall ules to apply.  I have a firewall policy assigned.  I creeated a new rule at the top of all the rules to block all ICMP rule atest if the rules apply and none do.  SEP is in control of the 3 categoires expected under netsh advfirewall show global but no SEP firewal rules work.

If I change the rule to not diasable windows filrewall then Windows blocks ICMP as expected.

When I turn back on SEP firewall policy its rules do not go into affect.

We use SEP SBE in production and that firewall works as expected.

we are perplexed, any ideas?

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