Problem Reboot Servers
I need a solution Good Morning,I have one big problem, my Windows Servers 2008 are constantly restarting. We dump and diagnose that de problem is in the ccSetx64.sys file.The problem is intermittent,...
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SEP 14.2 RU2 detects "Download Insight" on O365 Pro Plus Update
I need a solution Hi everyone,our SEP detects a download insight when O365 Pro Plus tries to get its updates.The tmp file name varies every time. We are getting Helpdesk calls about it and i want them...
View ArticleSEP compatibility with Symantec Information Centric Security module
I do not need a solution (just sharing information) Hello,Does anyone has experience with Symantec Information Centric Security module and is it compatible with SEP? Can both be installed on the same...
View Article“Query Failed” error when attempting to exporting the Computer Status logs
I need a solution Hi All,When i am trying to exporting the Computer status logs. We are getting the query failed error.I have followed the KB article...
View ArticleSEP Uninstall date
I do not need a solution (just sharing information) Need to find out when SEP was uninstalled on a server. How can i find this information? 0
View ArticleClient Status is Off-line. Newly added client can't have the license
I do not need a solution (just sharing information) Symantec Endpoint Protection Manager (SEPM) reports that a Client Health State is "Off-Line" in status. It only started when I changed the workgroup...
View ArticleFailed to Export Computer Status Logs
I need a solution Failed to Export Computer Status Logs and give the below Error, I have a case opened unfortunately support service slower since their internal changes. Other Queries are exportable....
View ArticleDevice control for SEP Manager. DeviceID is not unique
I do not need a solution (just sharing information) You can whitelist dia deviceID or classID. Neither of them are unique. DeviceID uses the device instance path but a lot of external hard drives same...
View ArticleLooking for the Latest Cleanwipe download.
I do not need a solution (just sharing information) Good afternoon,I am having issues with an uninstall of SEP, it appears our version of Cleanwipe is older than the SEP install. Can you please point...
View ArticleMac and Linux SEP agent updates
I need a solution Hello everyone, can I configure my MAC and Linux SEP agents to download the content definations directly from the LUA server? and not from the internet?If yes then please share the...
View ArticleNeed to upgrade the 2008r2 server where SEPM 14.2 is installed
I need a solution Hi All,Windows Server 2008 and Windows Server 2008 R2 are approached the end of their support lifecycle. so we plan to upgrade our SEPM server from 2008r2 server to 2012/2016.What...
View ArticleMac and Linux SEP agent updates
I need a solution Hello everyone, can I configure my MAC and Linux SEP agents to download the content definations directly from the LUA server? and not from the internet?If yes then please share the...
View ArticleFinding Unmanaged Clients Without Configuring Unmanaged Detectors?
I need a solution Is there a way in the SEPM console to view clients that are unmanaged without having to configure unmanaged detectors? In my search I found this: "...Symantec Endpoint Protection...
View ArticleSEP Smart Connector for SIEM ArcSight: Event Severity
I need a solution Hi everyone,we are using an ArcSight Smart Connector to pull all interesting SEP event information into our SIEM. It seems like the SEP field "severity" is not available in ArcSight...
View ArticleFinding Unmanaged Clients Without Configuring Unmanaged Detectors?
I need a solution Is there a way in the SEPM console to view clients that are unmanaged without having to configure unmanaged detectors? In my search I found this: "...Symantec Endpoint Protection...
View ArticleInitiate CleanWipe On Remote Computer From Within SEPM?
I need a solution I've been asked if we can initiate CleanWipe on a remote computer from within SEPM. I have not found anything that shows we can do that, but before I tell them no I thought I'd ask...
View ArticleHow to shrink SEPM database on later versions of SEPM
I need a solution I have a relatively small environment (616 endpoints) that is being mnanaged by our installation of the SEP Manager but the database is 9.5Gb in size, which I think seems on the...
View ArticleLatest from Symantec shows "Information is currently unavailable" on the...
I do not need a solution (just sharing information) Latest from Symantec shows "Information is currently unavailable" on the Endpoint Protection Manager Home page Known issue being investigated....
View ArticleLatest from Symantec: Information is currently unavailable
I need a solution Hello,More anybody are seeing in your SEP Manager shows Information is currently unavailable for Window Definitions?Thank you. 0 SEPM Windows Definitions.png
View ArticleAre Symantec trying to lose customers?
I need a solution I have been trying for some time, as has my reseller, to get some response to my attempt to renew my licensing. We have so far been unable to get any response. Do Symantec want...
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