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SEP Cloud - license nightmare

I do not need a solution (just sharing information) We added an additional 5 device licenses to a customer who had 54 device licenses. The new license pop up out of groups (Group: none). Groups are...

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False positive - chromium 79.0.3930.0

I need a solution Hello,It seems that there is a false positive for chromium > 78.Our defs are current 9/30/19 r18.Can anyone confirm this false positive?  Timeline for rapid release...

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SEP clients report offline in SEPM but actually is connected to SEPM

I do not need a solution (just sharing information) We are facing issue that client entries are showing as offline in SEPM & the under "properties" most of the fields are blank.But, when checked...

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Chrome browser not working when firewall turned on

I need a solution Network and host settings, options, go to change settings, untick firewall and chrome works, but ticking it, can't use chrome.Colleague also has same issue with Chrome and with FTP...

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SEPM Reporting Customization

I need a solution Hi all,We currently have SEPM installed and occasionaly need to run specific reports and the information from the Monitors page/Reporting Tab returns too much information. Is there a...

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New SEP version 14.2.4815.1101 released on Sept 24th

I need a solution Hello,I see that new SEP version was released yesterday, it is build 14.2.4815.1101.But I cannot find any release notes, what's new, what was fixed in this version. Anyone managed to...

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False positive - chromium 79.0.3930.0

I need a solution Hello,It seems that there is a false positive for chromium > 78.Our defs are current 9/30/19 r18.Can anyone confirm this false positive?  Timeline for rapid release...

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Chrome browser not working when firewall turned on

I need a solution Network and host settings, options, go to change settings, untick firewall and chrome works, but ticking it, can't use chrome.Colleague also has same issue with Chrome and with FTP...

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Logging when users disable NTP?

I need a solution Is there a way to view through the console how often users are disabling their SEP firewall? We want to allow users to temporarily disable the firewall (to get online at hotels,...

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Pushing Installers Out to Clients - Says Success, Is NOT Showing Up on The...

I need a solution Hello, and whoever can give me a solution to this has my blessings.Here is the current situation. My company is attempting to roll out Symantec Endpoint Protection V14.2 to our...

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SEP clients connecting to telemetry URL of Symantec.

I need a solution I have mix of SEP client in my environmet statring from SEP 14.0 to SEP 14.2 RU1. Recently i saw connection to central.b6.crsi.symantec.com from different SEP client. As per article...

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unbale to upload latest package to the SEPM manually

I need a solution Hi Team,Unbale to upload latest package to the SEPM manually. please advise. 0 $1D55C520ECD7B83E.jpg

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How to use DoScan.exe to start a Symantec Endpoint Protection (SEP) client...

I need a solution How to use DoScan.exe to start a Symantec Endpoint Protection (SEP) client scan from a command-line in Asp.net c# 0

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question regarding Firewall rule

I need a solution Hello,Does anyone have an idea what could be this from the screenshot (I removed most of the customer related information)?The last row showing "Disable outgoing protection" is what...

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Citrix VDI appearing offline over console.

I need a solution Citrix VDI systems are appearing offline on SEPM console post cloning due to duplicate GUID. However all VDI’s are online over network and taking definition update regularly.Followed...

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Update/Install fails with error 1708

I need a solution The update/install of the Endpoint Protection client failes and rolls back.=== Verbose logging started: 02.10.2019 13:09:57 Build type: SHIP UNICODE 5.00.10011.00 Calling process:...

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Enrolled but can not see it

I need a solution Laptop is enrolled according to the dashboard but can't see/find Symantec on the laptop to undertake full scan etc..any ideas? 0

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Start Menu Freeze using SEP 14.2 RU1 MP1/build 14.2.4814.1101 on Windows 10...

I need a solution I am having an issue on a brand new Fujitsu Windows 10 1903 64- bit laptop with 64-bit SEP client version 14.2 RU1 MP1/build 14.2.4814.1101. The issue is that the Start menu, and any...

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Spyware and Risk

I need a solution Hi Team,Today on my scan report under Spyware and Risk it was showing  risk below are the details. Need help on this on urgently.Risk Name: Sonar.susplaunch!g90 security Risk...

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Collect information to generate Full report (Network Threat Protection)

I need a solution Hi,I am new and I have started using the SEPM API 14.2 to collect information and generate reports. So far, I have been able to collect enough information to generate a Computer...

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