Windows RDP Authentication Error 0x609
I need a solution I was trying to RDP into a server from my Windows 7 laptop and got an authentication error has occurred. 0x609. I disabled Symantec Endpoint Protection on the laptop and was ablet...
View ArticleUninstall SEP Manager from Win 10
I need a solution Perhaps the most basic of questions, but on my Win 10 Pro machine which about 15 months ago I put SEP Manager 14.2 on there, and SEP itself, I'd like to remove both. In Apps &...
View ArticleInstalling NTP in clients
I need a solution Just want to get clarity on my understanding. If NTP feature is selected in the client package, it needs a restart after installation for the teefer driver to sit in the Ethernet...
View ArticleHow to Upgrade Build 3332 to Build 3335?
I need a solution Hello:I have several unmanaged 14.x (Build 3332) clients that are experiencing issues that are supposed to be fixed with build 3335; they started experiencing these issues,...
View ArticleStolen Laptop with SEP Still Reporting Back - Options?
I need a solution Options?We had several business laptops stolen a few months back from a storage locker by unknown guest or staff. One laptop is periodically being turned on and is reporting back.SEP...
View Article"Time out reached while waiting for .... SepMasterService" error, causing...
I need a solution i have a Windows Server 2012 virtual machine that will freeze up and require a full system restart every few days. Before the freeze up occurred, errors in Event Viewer show "A time...
View ArticleUninstall Existing Endpoint Protection
I need a solution Hello Folks,Is there some way the install package of SEP14 can over-ride the tamper protection on existing security solution if we are provided with the uninstall password of the...
View ArticleClients Now Showing in SEPM Console
I need a solution Hi,Need help onchecking some clients that are not reporting to the SEPM Console. I checked the clients and they are online and everything is up to date but when I go to the container...
View ArticleSEPM半个月没有更新病毒库
I need a solution SEPM没有更新病毒库，服务器与外网的连接时通的**Translation**SEPM does not update the virus database, the server is connected to the external network. 0
View ArticleSeveral customers having issues with Java (crash), all are using Symantec...
I need a solution Hello,We have had 6 customer so far which are unable to use Java JRE suddenly on their production systems. Some of them installed our product years ago, and all of a sudden it...
View ArticleWhat should be the ratio of Heartbeat and Randomization?
I need a solution What is the default Heartbeat and Randomization?What should be the ratio? 0
View ArticleSEPM available on Internet now, need to get client public IP
I need a solution Referecening few of Symantec Forum article we managed to publish SEPM on internet with proper security considerations. Things are still in pilot only. One observation we have SEP...
View ArticleTrying to install Symantec Endpoint Protection on my new Laptop. Get error...
I need a solution Hi I just got a new laptop. It's running Windows 10 Home Version 1809, 64-bit operating system, x64-based processor. When I try to install Symantec Endpoint Protection I get the...
View ArticleSEPM Syslog event format
I need a solution Hi Everyone,Can someone help me getting syslog event reference guide or any other document that explains about event format for each type of SEP event(incident) forwarded to external...
View ArticleSEP smcd : tons of 8KB reads of logs (performance issue)
I need a solution With SEP for Linux 14.2.1031.0100 on RHEL 7 we are seeing smcd nearly constantly reading/re-reading the multi-hundred-MB dated log data in /var/symantec/sep/Logs/MMDDYYYY.log in mere...
View ArticleLocked Live Update Policy warning
I need a solution When looking at the dashboard and the system details I see a warning/alert that the Live Update policies are locked (see image). What does this mean and how do you fix it? 0...
View ArticleDefinition not update after Upgrade
I need a solution Hi,I have recently upgrade the symantec endpoint version from 14.0 to 14.2 MP1. After that upgrade client not update defitions automatically. We have manually update intelligent...
View ArticleClient Installation for Linux
I need a solution I have downloaded the SEP 14.2 trialware to install on our integration and test system, however I am unable to find the Linux client installation package, most of the clients are...
View ArticleClient Manager
I need a solution Hi, I am new in this forum. My friend bought a 2019 Symantec Endpoint Protection 14 for home use. Since my Norton Lifelock is about to expire, he told me that he can install his SEP...
View ArticleBlock Windows Media Player Streaming
I need a solution Hello,As of right now we have a client who has network sharing enabled on his machine. It looks like he has also enabled Windows Media Player Streaming to be shared across the...
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