SEP 15 - file hash calculated incorrectly
I need a solution Just started to test SEP 15, and installed it on my test machine using the default policy.It identified a file, NTOSKRNL.EXE, with the following...
View ArticleTo notify users about the Environment in Sepm
I need a solution Hello I'm looking for a tip who can help me to add an customized image on the login screen of sepm.. The idea is to let the Administrators to know what environment are they logging...
View ArticleUltraviewer Remote Control SW (Flagged as Heuristic Virus)
I need a solution Hello Symantec team/community,Recently installed Ultraviewer as an alternative for Teamviewer,could you elaborate on why it's getting flagged as an heuristic virusIncident...
View ArticleClients with disabled Status
I need a solution Hello all,we have a customer with about 850 clients in "disabled" status. Mostly SONAR and/or Tamper Protection. The number varies a lot and was above 3000 a couple of weeks ago......
View ArticleNew Phishing threat
I need a solution Hello,There is a new phishing threat that deletes the url links from office document (.xml.rels) If this type of files is tempered with will anti-virus block it? Is there something...
View ArticleCustom Scan - is it more customizable?
I need a solution I only see the following folders in the Custom Scan...
View ArticleNeed to update Client list to remove old licenses
I need a solution So, we recently rolled out several new computers on our network, and now we're getting an Over-Deployed warning. We're currently synced with Active Directory so we're unable to...
View ArticleHost Integrity checkup
I need a solution Need to implement Host Integrity checkup in end users pc so that every workstations meets the compliance. Here need to check whether workstations has the latest patch of AV or...
View ArticleRemotepush
I need a solution Hi All,May I know what is the difference between Remote push and Push deployment wizard.For some machine when i tried to deploy the symantec via Remote push- it is not happening but...
View ArticleSEPM Cloud Portal policy status question
I need a solution I recently enrolled my on prem 14.2 SEPM to the Cloud Portal and I'm having difficulty finding documentation on the interpretation of the Policy>Policy Status column. Every...
View ArticleSEP Computer need to restart
I need a solution Dear,One question for you, when send a deploy from the sepm console, an the computer is in the state restart requiered, the new definition send form SEPM is take from the client or...
View ArticleGoogle File Share and SEP Cloud Colliding?
I need a solution Could it be possible that SEP is causing file share to have issues. On a few of the computers here on the network they just seem to be constally downloading the same files which is...
View ArticleccSvcHst.exe flooding security logs with failed write access
I need a solution Only on my Domain Controller (Windows Server 2k8 R2) I am seeing my security logs flooded with Failed Audit Access events during every system scan. The process is ccSVCHst.exe...
View ArticleExtended Support SEP 12 - LUA Server
I need a solution Dear,At the momment in my environment some Windows Xp and Windows 2003 are online and dont is possible to migrate to other version after the time of end support to SEP 12 ( Next...
View ArticleHow to hide the pop up Console window when I run sms.exe
I need a solution Hey guys:When I stop SEP network thread protection in this way: Win+R, and then type "smc -disable -ntp" and press ENTER, it worked but popped up a Console window and then closed it...
View ArticleWhy printer Lexmark generate attack in network
I need a solution Hi everyone I have a question about attack printer Lexmark in network. How can I scan or diagnostic problem? I don't have add printers in symantec manager. what the printer can look...
View ArticleFirewall policy - strange behaviour
I need a solution I have SEP 14.2 At server side I've created the firewall policy in which allow all traffic for choosed network service (TCP 3422 and UDP 3422 - remote, both directions; Ethernet...
View ArticleHow can I automatically place clients in specific groups by IP from the SEMP...
I need a solution How can I automatically place clients in specific groups by IP from the SEMP console without a script? The main idea is that customers automatically know to move to the groups that...
View ArticleApplication in server performance issue
I need a solution Hi All,Currenty we are facing problem with the application running in the server in which the SEP client is installed. At the time of symantec scan the application in the server...
View ArticleNo of machines can be added as Multiple GUPs
I need a solution Hi,We are creating Multiple and explicit GUPs in our enviroment and have few questions1. How many machines we can add as Multiple GUP in the liveupdate policy. If we add 100 machines...
View Article