I do not need a solution (just sharing information)
We are facing issue that client entries are showing as offline in SEPM & the under "properties" most of the fields are blank.
But, when checked locally on those machines, SEP clients show as Up-to-date & connected under "Server connection status " with very recent time stamp. Out of 650 odd windows VM's we have, around 15 VMs we are facing this issue.
The client & SEPM version = 14.2.1031.0100
Logged a support case and they as well suggested its due to clonning. But these were not built via clone process.
Hence, as suggested by support team we had deleted the offline entries and ran rebuild DB indexing.
This showed up no progress.
Hence, please some one have an idea of this issue please help, Thanks
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