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Linux servers in SEPM Status Logs show - Not Installed, No Status Reported & Unavailable

I need a solution

Hello,

We have a SEPM (Symantec Endpoint Protection Manager) version - 14.2.1031.0100 configured for a customer.

This environment has both Windows and Linux servers on which Symantec AV is installed and configured.

No issues are being faced for Windows, but we are facing Reporting challenges for LINUX (RHEL) Servers.

1) The customer has access to the SEPM and can see the reports by himself.

In one of the "Computer Status Logs" Report, the customer says that "only Auto Protect is seen Enabled and rest all are seen as - Not Installed, No Status Reported & Unavailable. Does this mean that the Anti virus which has been installed on LINUX servers are incomplete?"

Even though, on Linux server Auto-Protect is Enabled, then reporting for only Auto-Protect should be shown.

The other options should either be -> Greyed-Out   OR   should be marked as  hyphen  OR   should have NAwritten. This will make sure that the other options are NOT available for LINUX and thus our customer will not think on it much.

2) Is there any option for HIPS report in Symantec where it will show the exact date and time for any activity seen and blocked by HIPS.

(screenshot of exact issue, has been attached for your assistance)

Requesting your actions on this.

Regards,

Sudarshan

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