I need a solution
Dear all,
I installed a SEP14.2 client to Windows 10 PC, but some clients can't download new pattern files from SEPM Server.
In the system log of the SEP client, there are errors like "ERROR: Could not download new contents from the management server"
And also there are errors in the cve.log like "SylinkCommunicatorImpl::ActuallyGetContent: Unknown exception occured for {151387BE-8D1C-467D-8B7A-AC215B16A144} on channel Manager
I confirm that the SEP Client can heartbeat to SEPM successfully.
And also I could download the daxfile by using web browser, so I think the connectivity between SEP client and SEPM seems good.
Some other clients could download new patternfiles successfully, so the SEPM has no problem.
What cause this trouble?
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