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SEP 14 client not able to report into SEP management server

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I need a solution

Hi all,

Any advice please.

I have multiple servers connecting fine to our SEP management server but one of them (offsite domain controller) are not able to connect to our SEP management server.

This problem server runs SEP 14 client (Server 2016 and Windows firewall disabled) and it is not able to report into the SEP management server (SEP 14).

On the client the "Server connection status" displays Not connected and error: SSL Connect error.

From the client machine I am able to telnet to the SEP management server on port 80, 443 and 8014.

The client does reach the Apache server. 

From Apache event logs:

10.239.8.11 [12/Feb/2019:11:42:38 +0200] "\x18\x03" 400 226 "-""-" - 0 3392

10.239.8.11 [08/Feb/2019:09:51:57 +0200] "-" 408 - "-""-" - 0 3500

10.239.8.11 [08/Feb/2019:10:44:25 +0200] "GET /secars/secars.dll?hello,secars HTTP/1.1" 200 20 "-""Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E)" - 1997 3500

10.239.8.11 [08/Feb/2019:10:44:25 +0200] "GET /favicon.ico HTTP/1.1" 404 209 "-""Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E)" + 1001 3500

Any ideas what the SSL connect error could cause?

Thank you

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