My employer uses SEP for all client pcs and I have a laptop which I use at home without any access to the employer network remotely. I run Live Update manually each time before I do any work on the Internet. When I ran it today, it had been several days since the last LU run, so it should have updated virus defs but it did not. When I examine log.lue, I see no virus definition file included in those that were downloaded and processed today. Other files like CIDS Signatures, Whitelist, etc., were and those 5 updates succeeded. The version on this Win7 client is 14.0.2415.0200.105. Seems strange that only the virus defs would not update when the others did. Scanning back thru log.lue over previous successful updates, in each case I see "Virus R Definitions SDS Win64" listed among the packages downloaded but not today. At this point, IT is suggesting I bring the laptop in and reinstall SEP. Any other possible solutions?
I need a solution
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