I'm trying to install SEP on a Windows 7 Embedded SP1, 64 bits, and the installation fail during the process.
I got the following error in SEP_INST.log
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MSI (s) (9C:B4) [12:36:53:090]: Executing op: ProgressTotal(Total=1,Type=1,ByteEquivalent=1300000)
MSI (s) (9C:B4) [12:36:53:090]: Executing op: ServiceControl(,Name=SepMasterService,Action=1,Wait=1,)
MSI (s) (9C:B4) [12:36:54:387]: Executing op: ActionStart(Name=FixDriverVolatileKey_RB,,)
MSI (s) (9C:B4) [12:36:54:390]: Executing op: CustomActionSchedule(Action=FixDriverVolatileKey_RB,ActionType=3329,Source=BinaryData,Target=FixDriverVolatileKey_RB,CustomActionData=SYMTDI;SymIRON;ccSettings_{49637904-45A4-4055-89A1-2511D4C15A1D};SRTSPX;SymELAM;SISIPSService;SISIDSService;SYMTDIV;SYMNETS;BHDrvx64;BHDrvx64;SRTSP;IDSxpa64;IDSVia64;RasMan;heCAF;SISIPSUtil;SISIPSDriver;eeCtrl;SysPlant;SNAC;SNAC;)
MSI (s) (9C:B4) [12:36:54:402]: Executing op: ActionStart(Name=ShowServiceProgress_RB,Description=Executing rollback script via service,Template=[1])
MSI (s) (9C:B4) [12:36:54:405]: Executing op: CustomActionSchedule(Action=ShowServiceProgress_RB,ActionType=3329,Source=BinaryData,Target=ShowServiceProgress_RB,CustomActionData={49637904-45A4-4055-89A1-2511D4C15A1D};SOFTWARE\Symantec\Symantec Endpoint Protection;Executing rollback script via service;)
MSI (s) (9C:B4) [12:36:54:414]: Executing op: ActionStart(Name=ShowServiceProgress,Description=Executing install script via service,Template=[1])
MSI (s) (9C:B4) [12:36:54:416]: Executing op: CustomActionSchedule(Action=ShowServiceProgress,ActionType=3073,Source=BinaryData,Target=ShowServiceProgress,CustomActionData={49637904-45A4-4055-89A1-2511D4C15A1D};SOFTWARE\Symantec\Symantec Endpoint Protection;Executing install script via service;)
MSI (s) (9C:14) [12:36:54:421]: Invoking remote custom action. DLL: C:\windows\Installer\MSI20A3.tmp, Entrypoint: ShowServiceProgress
ScriptGen: ShowServiceProgress() MSIRUNMODE_SCHEDULED
ScriptGen: ShowServiceProgress() calling WaitForSingleObject(scriptStarted) ...
ScriptGen: ShowServiceProgress() WaitForSingleObject(scriptStarted) returned WAIT_OBJECT_0
ScriptGen: ShowServiceProgress() script execution failed.
ScriptGen: ShowServiceProgress() reset script failure event.
ScriptGen: ShowServiceProgress() is returning an error (so close to the end!)
CustomAction ShowServiceProgress returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (9C:B4) [12:37:15:692]: User policy value 'DisableRollback' is 0
MSI (s) (9C:B4) [12:37:15:692]: Machine policy value 'DisableRollback' is 0
Action ended 12:37:15: InstallFinalize. Return value 3.
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and the following error in SIS_INST.log
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2018-10-24T16:37:15.659Z ERROR I SIS File C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\14.2.770.0000.105\SAEP\IDS\bin\IDSLWInit.exe is not trusted. Verification result: 20
2018-10-24T16:37:15.659Z ERROR I SIS
2018-10-24T16:37:15.659Z ERROR I SIS Dumping action parameters from the script:
2018-10-24T16:37:15.659Z ERROR I SIS FilePath=["C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\14.2.770.0000.105\SAEP\IDS\bin\IDSLWInit.exe"]
2018-10-24T16:37:15.659Z ERROR I SIS Parameters=[-i -p "C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\14.2.770.0000.105\SAEP" -l "C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\14.2.770.0000.105\SAEP\sdcsslog\SISIPSService.log"]
2018-10-24T16:37:15.659Z ERROR I SIS EnableCCTrace=[true]
2018-10-24T16:37:15.659Z ERROR I SIS OnError0=[PASS]
2018-10-24T16:37:15.659Z ERROR I SIS OnError1=[PASS]
2018-10-24T16:37:15.659Z ERROR I SIS OnError3010=[PASS_REBOOT_REQUIRED]
2018-10-24T16:37:15.659Z ERROR I SIS OnError3017=[FAIL_REBOOT_AND_ROLLBACK]
2018-10-24T16:37:15.659Z ERROR I SIS OnError606=[CATASTROPHIC_FAIL]
2018-10-24T16:37:15.659Z ERROR I SIS OnDefaultError=[FAIL]
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Event viewers gives event ID 34,35,36 and 37.
According to SymDiag, everything is green, no error for SEP.
Any ideas?
Thanks!