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Symantec Endpoint Protection 12.1 Upgrade

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I need a solution

Hi all, I need help...i am upgrading from symantec 11 to 12.1. The environment is on SEP 11 is installed on a physical server, using an embedded  database,  1000 clients. The upgrade will be done on  virtualised environment and will maintain the embedded database (an external DB sever is still an option though). Biggest challenge is that the SEP 11 environment is somehow corrupted. What are  the implications of scraping off the SEP 11 installation and then starting afresh? How important is the database, in terms of an upgrade? Recovering of a database versus redoing policies and checking clients in from scratch. Please advise


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