I need a solution
Before I get an error: could not connect to the database.
then I restart the services and now I get a message: Could not connect to the server.
The file catalina.out
6/02/2013 06:05:57 PM org.apache.catalina.core.ApplicationContext log
INFO: StartupServlet: [Main] Loading product data...
6/02/2013 06:05:57 PM org.apache.catalina.core.ApplicationContext log
INFO: StartupServlet: [Main] Loading user data...
6/02/2013 06:05:57 PM org.apache.catalina.core.ApplicationContext log
INFO: StartupServlet: [Main] Loading portal settings...
6/02/2013 06:05:57 PM org.apache.catalina.core.ApplicationContext log
INFO: StartupServlet: [Main] Portal is initialized and running...
6/02/2013 06:05:58 PM com.symantec.sepm.ajaxswing.filter.ConsoleFilter log
INFO: Wed Feb 06 18:05:58 CST 2013: ConsoleFilter: Required available virtual memory for new Web UI instances = 250MB
6/02/2013 06:05:58 PM org.apache.catalina.core.ApplicationContext log
INFO: org.tuckey.web.filters.urlrewrite.utils.Log ERROR: logLevelConf: null
6/02/2013 06:05:58 PM org.apache.catalina.core.ApplicationContext log
INFO: org.tuckey.web.filters.urlrewrite.UrlRewriteFilter INFO: loaded (conf ok)
6/02/2013 06:05:58 PM org.apache.catalina.core.ApplicationContext log
INFO: AppRouter: init for com.creamtec.ajaxswing.AjaxSwingRouter@104fdf
[TraceMgr] Opening log file C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat/logs\ajaxswing.log
6/02/2013 06:05:59 PM org.apache.catalina.core.ApplicationContext log
INFO: Forced shutdown monitor initialized
Protecting dada/output/agent folder with ACLs ...
Has valid SAV license
Info>> No SNAC license file in C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\license
Inside startup service Init
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
com.sygate.scm.server.util.ScmServerError: Failed to connect to database after tried 20 times, please start the database!
at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:133)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1206)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1026)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4421)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4734)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:799)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:779)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:601)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:675)
at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:601)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:502)
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1317)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:324)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:142)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1065)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1057)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
at org.apache.catalina.core.StandardService.start(StandardService.java:525)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
The file scm-server-0.log
2013-02-06 18:06:04.197 THREAD 1 GRAVE: ================== Server Environment ===================
2013-02-06 18:06:04.197 THREAD 1 GRAVE: os.name = Windows Server 2008
2013-02-06 18:06:04.197 THREAD 1 GRAVE: os.version = 6.0
2013-02-06 18:06:04.197 THREAD 1 GRAVE: os.arch = x86
2013-02-06 18:06:04.197 THREAD 1 GRAVE: java.version = 1.6.0_31
2013-02-06 18:06:04.197 THREAD 1 GRAVE: java.vendor = Sun Microsystems Inc.
2013-02-06 18:06:04.197 THREAD 1 GRAVE: java.vm.name = Java HotSpot(TM) Server VM
2013-02-06 18:06:04.197 THREAD 1 GRAVE: java.vm.version = 20.6-b01
2013-02-06 18:06:04.197 THREAD 1 GRAVE: java.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\jre
2013-02-06 18:06:04.197 THREAD 1 GRAVE: catalina.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat
2013-02-06 18:06:04.197 THREAD 1 GRAVE: java.user = null
2013-02-06 18:06:04.197 THREAD 1 GRAVE: user.language = es
2013-02-06 18:06:04.197 THREAD 1 GRAVE: user.country = MX
2013-02-06 18:06:04.197 THREAD 1 GRAVE: scm.server.version = 12.1.1101.401
2013-02-06 18:07:02.183 THREAD 1 GRAVE:
org.apache.tomcat.dbcp.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory ([Sybase][ODBC Driver][SQL Anywhere]Database server not found)
at org.apache.tomcat.dbcp.dbcp.BasicDataSource.createPoolableConnectionFactory(BasicDataSource.java:1549)
at org.apache.tomcat.dbcp.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1388)
at org.apache.tomcat.dbcp.dbcp.BasicDataSource.getConnection(BasicDataSource.java:1044)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDataSourceDBConnection(DatabaseUtilities.java:525)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:422)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:407)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:397)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDBConnection(DatabaseUtilities.java:2594)
at com.sygate.scm.server.db.util.DatabaseUtilities.testConnection(DatabaseUtilities.java:2551)
at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:132)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1206)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1026)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4421)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4734)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:799)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:779)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:601)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:675)
at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:601)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:502)
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1317)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:324)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:142)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1065)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1057)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
at org.apache.catalina.core.StandardService.start(StandardService.java:525)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
Caused by: java.sql.SQLException: [Sybase][ODBC Driver][SQL Anywhere]Database server not found
at ianywhere.ml.jdbcodbc.jdbc3.IDriver.makeODBCConnection(Native Method)
at ianywhere.ml.jdbcodbc.jdbc3.IDriver.connect(IDriver.java:769)
at org.apache.tomcat.dbcp.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
at org.apache.tomcat.dbcp.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:582)
at org.apache.tomcat.dbcp.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1556)
at org.apache.tomcat.dbcp.dbcp.BasicDataSource.createPoolableConnectionFactory(BasicDataSource.java:1545)
... 35 more
2013-02-06 18:07:02.183 THREAD 1 GRAVE: in: com.sygate.scm.server.servlet.StartupServlet
com.sygate.scm.server.util.ScmServerError: Failed to connect to database after tried 20 times, please start the database!
at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:133)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1206)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1026)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4421)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4734)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:799)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:779)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:601)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:675)
at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:601)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:502)
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1317)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:324)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:142)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1065)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1057)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
at org.apache.catalina.core.StandardService.start(StandardService.java:525)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
2013-02-06 18:07:02.214 THREAD 1 GRAVE: DomainId: null
SiteId: null
ServerId: 263025550A02E9A801DC3DFB83EB4DDB
SystemEventId: 1281
EventDesc: Error inesperado de servidor.
MessageId: 1
ErrorCode: 268500992
com.sygate.scm.server.util.ScmServerError: Failed to connect to database after tried 20 times, please start the database!
at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:133)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1206)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1026)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4421)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4734)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:799)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:779)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:601)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:675)
at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:601)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:502)
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1317)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:324)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:142)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1065)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1057)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
at org.apache.catalina.core.StandardService.start(StandardService.java:525)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
com.sygate.scm.server.util.ServerException: Error inesperado de servidor.
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:370)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:339)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:335)
at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:276)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1206)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1026)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4421)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4734)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:799)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:779)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:601)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:675)
at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:601)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:502)
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1317)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:324)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:142)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1065)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1057)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
at org.apache.catalina.core.StandardService.start(StandardService.java:525)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
Caused by: com.sygate.scm.server.util.ScmServerError: Failed to connect to database after tried 20 times, please start the database!
at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:133)
... 26 more
2013-02-06 18:07:05.287 THREAD 1 GRAVE: SEM: Connect to database failed
java.sql.SQLException: SEM: Connect to database failed
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:471)
at com.sygate.scm.server.util.logging.DbLogHandler.publish(DbLogHandler.java:58)
at java.util.logging.Logger.log(Logger.java:478)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:372)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:339)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:335)
at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:276)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1206)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1026)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4421)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4734)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:799)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:779)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:601)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:675)
at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:601)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:502)
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1317)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:324)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:142)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1065)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1057)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
at org.apache.catalina.core.StandardService.start(StandardService.java:525)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
Caused by: java.lang.NullPointerException
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:426)
... 32 more
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