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File reputation lookup alert

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I need a solution

Recently for no apparent reason I started getting email alerts for File Reputation Lookup Alert.  The exact error in the email says "Reputation check for unproven files failed because of network errors for the last 3 days."  Over the last 2 weeks I've now gotten an email alert for about 50% of the computers on my network.  Every one of the computers has network access.  If I look in the logs on those clients I see nothing out of the ordinary and everything is up to date.  I found an older post that led me to a Symantec connections page to test connectivity and they all work as expected.  Does anyone know the solution to this besides disabling Insight all together?  

All clients are Windows 7 Profession x64

All clients are version 14 MP1 build 2349

Thanks

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