Quantcast
Channel: Symantec Connect - Endpoint Protection - Discussions
Viewing all articles
Browse latest Browse all 10484

Issue creating Client update package after upgrading SEP 14

$
0
0
I need a solution

Hello everyone,

     First, I want to say that I have a case open with Symantec already for this but they can't find a resolution. I can't believe we are the only organization having this issue.

On May 1st 2018 I upgraded my SEP 14 from 14.0 to 14.0.1.2 with the assistance of Symantec. Before upgrading to the newest version, I had no issues. We made esure we did a backup of everything before starting. Now that we are on on 14.0.1.2 everything is fine, except that I cannot create client upgrade packages. Which may not sound like a big deal but it is since the only way I can do any client upgrades, as new packages come out, is to uninstall SEP from the clients and install the newest version.....not feasible at all. It has been over a month since opening a case with Symantec but they cannot find a resolution. Has anyone else seen this issue recently? 

When I try to create an upgrade package I get the attached error

0

Viewing all articles
Browse latest Browse all 10484

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>