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SEP Intrusion Prevention Policy block false positive traffic

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I need a solution

We enabled the the Intrusion and Prevention policy for all the managed client. The problem is that users start to complain about not being able to connect to their home wifi and cannot authenticate to the office wifi, which use a radius server. Also, someone report it blocks ZOOM conference traffic. 

What is the best practices for the Intrusion Prevention? We already added all some common class C IPs, Radius IP, and access points IPs in the Excluded Host list. 

What are my options?

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