Dear All,
I have upgraded quite sometime back SEPM from 12x to 14.0.0 MP2 and everything went through fine
I even exported the new clients (almost 100 % users are windows users ) and installed them on some client pcs
everything was working fine.
Then i required to change setting and export again but suddenly i realised that when i try to export client install package it gives me an error
the error is object cannot be found (0x16010000) .
also attached the error image ( filename sepm1)
when i try to export a linux or mac client install package there is no issue happens only with windows 32bit and windows 64 bit
I also found that if I try to install the client package on a new pc or a formatted pc the client pc icon never becomes green and i see that the virus and spyware protection dont get updated
but the clients which had the client package installed before this issue occured are being updated normally from the SEP manager.
just to further check i uninstalled SEP client which was green and working fine from one of the client pc and reinstalled the client but it refuses to update the virus and spyware protection but the proactive threat protection and network and host exploit mitigation work s fine and is updated with no issues
I am running sepm manager 14.0.0 MP2
googling arround found that this seems a database issue and as suggested did the below
reconfiguring the management server
installed new client install package from the download new version sep 14.0.1 MP1
no luck
also i tried to upgrade but was getting error when upgrading schema error occured
attached this pacture also ( filename sepm-db )
Since my SEPM is a VM i made a clone and backed up the database and restored on the clone machine and then ran the upgrade whcih completed with no errors but the problem still persists
apprecite your kind help and advice
im running out compeletlyof ideas
also attached a pic after i succesfully upgraded the SEPM server to 14.0.1 MP1
( filename is sepmnew )
thanks in advance
regards
simon