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SEP client 12.1 Unable to clean or qurantine virus on mounted drive

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I need a solution

Hi,

 

When i had made scan on a mounted drive ,it detected viruses but the SEP log it only despite the first action is clean and the second action is qurantine in

the auto protect and on demand scan actions

 

when i checked the virus logs i found "log only ,unable to clean or qurantine"

 

Any Suggestions ?

 

 

 

 

 


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