Hi Group!
We've search high and low with no avail for help with this so hoping someone here can help.
We are looking to upgrade our SEP installs for Mac from v12 to v14 via JAMF Pro Casper. The installer files we've received for this task from our network admin include:
1) Symantec Endpoint Protection installer.app (which we cannot push via Casper. Has to be a .pkg)
2) SEP.mpkg
3) SEPSku.mpkg
We cannot push # 1 because its a .app. When we tried installing # 2, the SEP.mpkg package, within our test environment, it did not force a restart. So when we launched the application it was totally useless till we restarted manually. Even after a manual restart, totally useless. We then scratched our heads and installed # 3, the SEPSku.mpkg package, on top of # 2 still no force of restart. SEP application still useless. Restarted manually, again. Once we did, we were able to update successfully. 3 restarts to get it working!
But still problems...
We're not seeing the little SEP menu item shield near date and time. And its sitting idle unmanaged. Not good!
Any thoughts on what's going on?
# 1, the Symantec Endpoint Protection installer.app WORKS GREAT! but for our purposes, we cannot use.