We recently upgraded our SEP Manager to version 14.0.1 RU1 Build 3752(14.0.3752.1000) and since this upgrade a lot of our clients are malfunctioning. We only upgraded the server and did not create an Install package for the clients yet.
After the upgrade of the server some of the clients received a message from the Windows 7 action center that Symantec Endpoint Protection is malfunctioning and that there is no firewall configured. After a reboot of the computer all network cards are malfunctioning and it's not possible to make any network connection (wireless or cable).
After running cleanwipe on the computer network functionality was restored and we could install the new client version.
Our clients are on version 14.0.2332.0100 and no install package was active for the group they where in. I assume that a server upgrade should not affect the client installation if no install package was enabled?
We upgrade our SEPM on 26/10 and even today we received calls from malfunctioning SEP clients.
Anybody else encountered the same problem? I can provide the SEP_INST.LOG, SYMEVENT.LOG and Cleanwipe log from1 of the malfunctioning computers.
Thx
Tom