Dear Support
We are using SEPM and SEP 12.1.1000.157 RU1. We can find LiveUpdate 3.3 in Programs and Features on SEPM server, but there is no such program in client computer with SEP installed. May we know if LiveUpdate is no longer be a individual program in 12.1 on client? In SEP 11, we can uninstall liveupdate on client computer by removing liveupdate in Programs and Features,
Q1: how can we reinstall it in 12.1 client computer if this is no long available?
In SEP11, when liveupdate is running, process LUALL.EXE and LUCOMS~1.EXE will be triggered. According to http://www.symantec.com/connect/articles/few-differences-between-sep-11-enterprise-edition-and-sep-121-enterprise-edition , Liveupdate is inbuild in SEP 12.1 client,
Q2: then what executive programs replace LUALL.EXE and LUCOMS~1.EXE, or what programs is related to Liveupdate in SEP 12.1?
Sometimes we enocuntered liveupdate problem, SEP cannot connect to LUA server or there is update on LUA server, but 0 can be downloaded
Q3: How to do troubleshooting when liveupdate fail?